Hybrid Growth Product Marketing Manager

Posted 11 hours ago

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About the role

  • Growth Product Marketing Manager managing the SMB customer journey from free to paid. Create content and collaborate cross-functionally to drive conversion and expansion.

Responsibilities

  • Serve as the single point of accountability for the SMB customer journey across product, lifecycle, in-product messaging, and sales
  • Ensure messaging and experience are coherent across touchpoints—what a user sees in-app should reinforce what they receive via email and hear from sales
  • Identify gaps and friction points in the journey; work cross-functionally to close them
  • Define and optimize the paid-to-paid expansion paths
  • Create high-quality content (video scripts, written pieces, case studies, landing pages) for the SMB audience
  • Build content as a system—assets that can be repurposed across lifecycle emails, paid performance campaigns, in-product messaging, and sales enablement
  • Own the production of customer stories and proof points that resonate with SMB buyers
  • Partner with creative resources as needed, but be comfortable producing work directly
  • Own email and in-product communication strategy from signup through expansion
  • Build trigger-based campaigns tied to usage milestones, feature adoption, and expansion signals
  • Partner with product to design upgrade prompts and in-app moments that feel helpful, not pushy
  • Continuously test and optimize messaging for conversion impact
  • Become the internal authority on the SMB user: their goals, constraints, buying process, and decision-makers
  • Conduct ongoing user research to deepen understanding of this audience
  • Translate insights into actionable guidance for product, sales, and marketing
  • Define product-qualified lead (PQL) criteria in partnership with sales and product
  • Develop the core story for why users should move from free to paid, and from self-serve to sales-assisted
  • Create sales assets: decks, one-pagers, talk tracks, videos, objection handling
  • Partner with sales to refine the narrative based on what's working in real conversations
  • Ensure sales has a steady stream of relevant content to use in outbound and deal conversations
  • Partner with product and finance to evolve plan structure as needed
  • Develop positioning for each pricing tier based on jobs to be done
  • Contribute to experiments on pricing pages, trial structures, and feature gating

Requirements

  • 4-7 years of experience in product marketing, growth marketing, or lifecycle marketing at a SaaS company
  • Direct experience with PLG businesses and the free-to-paid conversion motion
  • Proven ability to create content—you've written copy, produced videos, or built campaigns yourself, not just briefed others
  • Strong analytical skills; you're comfortable in dashboards and can design experiments
  • Excellent writing skills for conversion-focused copy (emails, landing pages, in-app messages, sales assets)
  • Experience partnering with product teams to influence roadmap and in-app experience
  • Ability to work across functions and serve as connective tissue between teams
  • Deep curiosity about users—you naturally dig into who they are and what they need
  • Bonus: experience at a company that layered sales onto a PLG foundation

Benefits

  • Competitive salary
  • Health insurance
  • Flexible working hours
  • Paid time off
  • Professional development opportunities

Job title

Growth Product Marketing Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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