Infrastructure Analyst involved in monitoring cloud services at Lojas Renner S.A. Responsible for maintenance and support of cloud infrastructure and networks.
Responsibilities
Monitor infrastructure and cloud service environments (Microsoft Azure and Oracle Cloud OCI), ensuring availability and basic operation.
Perform routine maintenance and support activities in cloud environments following established procedures.
Conduct initial analysis of incidents related to infrastructure and networks, escalating when necessary.
Assist with backup, restore, and integrity verification tasks for environments.
Help configure basic cloud resources and apply updates as directed.
Work alongside networking and security teams to resolve straightforward issues.
Document procedures and keep records of performed activities up to date.
Requirements
Bachelor's degree in progress or completed in areas such as Information Systems, Computer Science, Computer Engineering, or related fields.
Minimum of 1 year of experience in IT infrastructure or technical support.
Basic knowledge of cloud environments (Azure and Oracle OCI).
Understanding of networking and protocols (TCP/IP, DNS, VPN).
Familiarity with monitoring tools is a plus.
Entry-level cloud certifications (Azure Fundamentals, Oracle Cloud Foundations) are a plus.
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