Hybrid Process and Management Analyst

Posted 2 hours ago

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About the role

  • Process Analyst responsible for mapping and improving processes for Localiza&Co. Collaborating with various departments within the company's Shared Services Center to optimize operational efficiencies.

Responsibilities

  • Work on projects within the Shared Services Center (CSC), mapping end-to-end processes and identifying improvement opportunities.
  • Gather metrics, understand area targets and analyze performance gaps.
  • Identify bottlenecks or manual, repetitive tasks that can be changed or automated.
  • Build process diagnostics and monitor KPIs.
  • Interact directly with CSC areas to collect information, understand the business and validate solutions.
  • Work autonomously in driving projects and collaborate with diverse stakeholders.

Requirements

  • Bachelor’s degree in Administration, Engineering, Technology or related fields.
  • Previous experience in process analysis or automation.
  • Strong analytical profile with the ability to structure information, map processes and analyze business metrics.
  • Curiosity, autonomy and the ability to quickly learn new tools and concepts.
  • Strong interpersonal and communication skills — cross-functional collaboration with different areas of the CSC.
  • Experience with low-code/no-code automation (Power Apps, Power Automate, Pipefy or similar).
  • Knowledge of Python and AWS.
  • Experience with data tools (SQL, BI).
  • Experience with AI agents (Copilot Studio, GPT).
  • Experience with iPaaS solutions: Workato, n8n, custom connectors, APIs.

Benefits

  • Profit sharing
  • Meal allowance
  • Meal voucher
  • Health insurance
  • Dental insurance
  • Gympass
  • Private pension plan
  • Transport allowance
  • Allya
  • Home office allowance
  • Unlimited access to courses through our Localiza University
  • Internal training and development programs
  • Discounts on vehicle purchases and rentals

Job title

Process and Management Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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