Account Executive responsible for driving revenue growth in fintech company LoanPro. Engaging with clients, managing relationships, and closing deals while providing exceptional service and support.
Responsibilities
Take ownership of deep learning about our software, its functions, and how it fulfills our customers' needs and how they use the product
Communicate with potential and current clients to understand customer goals, challenges, project requirements, timeline, budget, and authority
Create detailed business plans to reach predetermined goals and quotas
Own, manage and drive prospects through the full sales process from qualification to close
Maintain and organize customer and account information
Research and develop existing accounts to increase customer efficiencies
Develop an in-depth understanding of LoanPro, industry trends, and competition
Work effectively with internal departments to deliver the best solution for the client and ensure an excellent experience
Consistently achieve and exceed quarterly metrics (appointments set, opportunities created, qualified leads, new contacts, calls per day, KPI, etc.)
Answer questions about LoanPro processes and solutions with confidence and expertise
Manage prospecting status, data integrity, and forecasting in Salesforce
Drive pipeline growth through development of outbound leads
Deliver quality and tailored demonstrations to mid-market and enterprise prospects based on their needs and priorities
Remain in regular contact with your clients to understand and meet their needs
Provide ideas/insights to management and sales to help facilitate growth of organization
Stay on top of industry trends and develop a complete understanding of our current and potential Strategic Partners’ and our customers’ businesses
Research target accounts, identify key players, generate interest, and develop new relationships
Clearly articulate value, be persuasive and present to decision-makers, key stakeholders, and executives
Support LoanPro at trade shows and conventions, as needed
Ability to give, receive, and implement feedback and constructive criticism
Have a positive and energetic attitude and make efforts to maintain/improve morale
Effectively collaborate and consult with colleagues to identify issues, determine potential solutions, and analyze the impact on the broader organization
Build collaborative, trustworthy relationships across a range of styles, functions, geographies, and cultures to form networks within and outside the company
Develop and maintain strong organizational astuteness and agility
Self-directed, including: manages time, proactively seeks work opportunity, supports the department and software needs, proactively seeks and pulls work, delivers on daily projects tasks, communicates with team - has a strong sense of urgency and engagement of projects and timely delivery
Focuses on work while at work, stays engaged, attentive and proactive and eliminates distractions (cell phone, internet, long breaks, distractions, etc)
Puts sufficient time, energy, and effort into the tasks necessary to complete the duties and responsibilities of the position
Requirements
Associate’s degree or equivalent work experience required, Bachelor degree preferred
1 year or more of experience using Customer Relationship Management Software platforms (CRM)
Excitement to build something and high growth mindset
Strong awareness and ability to read situations and adjust accordingly
Ability to think strategically and creatively
Ability to use Salesforce, Monday.com, G Suite, Slack and other operating systems
Determined mentality with a strong will to win
Dedication to high quality customer service delivery and integrity through proven client and customer relationships
Energetic, organized high performer who can meet deadlines, work independently, take initiative and follow through with requests
Excellent oral and written communication skills, including facilitation of group presentations, and consulting skills
Strong understanding of the lending industry, with the ability to become a subject matter expert on the job
Proficiency in G Suite, Microsoft Office applications as well as industry-specific analysis software
Fluency in the English language (speak, read, and write) required.
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