Commercial Account Manager for Light & Wonder's iGaming portfolio. Managing client revenues and relationships while ensuring optimal usage of L&W gaming products and services in Canada.
Responsibilities
Deliver client revenues in line with company forecasts
Build and manage close relationships with the allocated Light & Wonder (L&W) Canada clients
Manage multiple clients in a professional and organized manner
Complete regular client review meetings
Create and manage backlogs of client requirements
Keep clients up-to-date with L&W documentation
Ensure clients are taking maximum advantage of the L&W portfolio which includes proprietary content and partner studios
Optimize L&W games launch cadence, priority, and placement on client sites
Collaborate with external and internal marketing teams to deliver marketing materials and digital assets
Work to get premium onsite positioning of L&W games and new games released quickly on clients’ sites
Establish trust and relationships with key client influencers and decision makers
Work with clients to compile data and insights on L&W product performance versus that of competitors
Up-sell the existing clients for new products and premium offerings
Work with them to broaden the L&W product footprint within their business
Liaise with the L&W Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns
Requirements
University degree in Commerce or Business Administration or equivalent relevant experience
A minimum of 5 years of experience as an account manager / commercial manager across any relevant online (digital) industry and sector
Experience supporting key accounts and a proven track record in growing an existing business portfolio and in achieving, and exceeding, established revenue targets
A record of developing strong working relationships with executives, peers, and associates
Experience within the iGaming industry and commercial space is preferred
Excellent communication skills
Ability to work independently, and possess strong organizational and time management skills
Proven competence in negotiating
Good levels of experience in managing B2B clients and in working to contractually agreed commercial terms
Professional, resourceful, patient, and tactful in handling customer inquiries and negotiations
Proficient in MS Office (Word, Excel and PowerPoint)
Experience drafting proposals and presenting in front of clients is ideal
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