Providing operational support for banks in financial services industry while managing projects and client relationships. Collaborating with teams to improve workflows and processes.
About the role
- Commercial Account Manager for Light & Wonder's iGaming portfolio. Managing client revenues and relationships while ensuring optimal usage of L&W gaming products and services in Canada.
Responsibilities
- Deliver client revenues in line with company forecasts
- Build and manage close relationships with the allocated Light & Wonder (L&W) Canada clients
- Manage multiple clients in a professional and organized manner
- Complete regular client review meetings
- Create and manage backlogs of client requirements
- Keep clients up-to-date with L&W documentation
- Ensure clients are taking maximum advantage of the L&W portfolio which includes proprietary content and partner studios
- Optimize L&W games launch cadence, priority, and placement on client sites
- Collaborate with external and internal marketing teams to deliver marketing materials and digital assets
- Work to get premium onsite positioning of L&W games and new games released quickly on clients’ sites
- Establish trust and relationships with key client influencers and decision makers
- Work with clients to compile data and insights on L&W product performance versus that of competitors
- Up-sell the existing clients for new products and premium offerings
- Work with them to broaden the L&W product footprint within their business
- Liaise with the L&W Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns
Requirements
- University degree in Commerce or Business Administration or equivalent relevant experience
- A minimum of 5 years of experience as an account manager / commercial manager across any relevant online (digital) industry and sector
- Experience supporting key accounts and a proven track record in growing an existing business portfolio and in achieving, and exceeding, established revenue targets
- A record of developing strong working relationships with executives, peers, and associates
- Experience within the iGaming industry and commercial space is preferred
- Excellent communication skills
- Ability to work independently, and possess strong organizational and time management skills
- Proven competence in negotiating
- Good levels of experience in managing B2B clients and in working to contractually agreed commercial terms
- Professional, resourceful, patient, and tactful in handling customer inquiries and negotiations
- Proficient in MS Office (Word, Excel and PowerPoint)
- Experience drafting proposals and presenting in front of clients is ideal
Benefits
- Professional development
- Opportunities to work with leading technologies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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