Case Manager responsible for partner onboarding and communication in both Spanish and English. Engaging in stakeholder management and monitoring onboarding progress.
About the role
- Manage the Wholesale portfolio across OEM Retailers, contributing to sales strategy and performance indicators. Support the UK’s transition to Net Zero through electric vehicle financing.
Responsibilities
- Supporting and enhancing a controlled, sustainable platform ensuring Wholesale Risk is fully adhered to
- Full ownership of the Wholesale portfolio across a network of OEM Retailers
- Contributing to the development and implementation of the OEM sales strategy for growth and profitability
- Managing key Wholesale performance indicators through regular analysis and performance updates
- Building strong, credible relationships with key stakeholders across the Transport business
- Coaching and developing field teams, ensuring a risk culture is fully evident
- Working with external suppliers to deliver the right systems and controls
Requirements
- Experience in reviewing and creating relevant, coherent and effective reports
- Strong risk management skills, including identifying, assessing, prioritising and managing risks
- Strong analytical capability — able to interpret MI, understand portfolio trends, and make data‑based decisions
- Experience completing financial appraisals, credit pack applications, annual reviews and portfolio analysis
- Excellent communication skills, able to convey information clearly and professionally to different audiences, working collaboratively across multiple channels
- Situational adaptability, able to adjust approach and demeanour to match shifting demands
- Ability to influence and challenge stakeholders at senior levels
- Any experience of these would be useful: Credit-writing experience and financial accounting knowledge, Working knowledge of the automotive sector, Experience managing Wholesale lending portfolios, Experience supporting business transformation and change initiatives
Benefits
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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