Head of Growth Account Management at native overseeing commercial growth in a category - led model. Leading team performance and optimizing account strategies within a startup environment.
About the role
- Strategic Account Manager responsible for client engagement and growth in customs brokerage at Livingston. Elevating client satisfaction with strategic insights and relationship management.
Responsibilities
- Develop a comprehensive understanding of current portfolio and address any issues that will inhibit client satisfaction while focusing on identifying additional opportunities to grow our partnership.
- Maximize existing relationships by engaging clients as their primary touchpoint within Livingston.
- Review and analyze business trends of client for all Livingston solutions and identify areas of opportunity, improvement, and growth.
- Lead client renegotiations and profitability analyses.
- Identify and develop business growth and profitability strategy for each assigned account.
- Educate assigned clients on regulatory changes and new requirements.
- Maintain systems accuracy related to existing account base using key tools.
- Prepare and facilitate client presentations and reports.
- Promote client development and build relationships with clients through office visits and presentations.
- Engage appropriate subject matter specialists/internal resources and Client Service Managers to support client requests for improvements and growth opportunities, manage/influence the collaboration of all resources.
- Escalate and project manage client issues to ensure timely and satisfactory resolution.
Requirements
- 3 years of related experience
- Proficiency in Microsoft Office (Word, Excel and Power Point)
- Salesforce.com experience strongly desired
- Associates Degree or post-secondary education
Benefits
- Professional development opportunities
- Remote work options
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Key Account Manager focusing on DACH region and selling technical ophthalmology products for Custom Surgical. Engage clinics, conduct demos, and contribute to company growth in a hybrid setup.
Senior Territory Manager handling ultrasound service and sales in Spokane. Building client relations and providing tailored solutions in the greater Spokane area.
Account Manager managing personal lines of insurance at Acrisure. Responsible for client relationships, ensuring insurance needs are met, and delivering outstanding service.
Associate Account Manager supporting service needs for clients in Commercial Lines at Acrisure. Responsible for assisting with policy changes, premium collections, and maintaining client accounts.
Director of Client Relationship Manager leading retail alternatives at financial services company. Ensuring client satisfaction and managing product adoption across teams and clients.
Senior Account Manager managing fast - paced client campaigns at LADbible Group. Overseeing brand partnerships and collaborating across departments to execute projects efficiently and effectively.
Business Banking Relationship Manager providing financial solutions to small businesses with annual revenues up to $20 million. Actively managing relationships and acquiring new client opportunities through prospecting and networking.
Sales Account Manager at Elsevier developing long - term relationships with healthcare clients. Driving growth and ensuring client success through effective management and strategic expansion opportunities.
Account Manager for innovative ERP software supporting social institutions. Focusing on sales and understanding customer needs in the social economy sector.