Senior Manager responsible for developing commercial strategies for Fan and Season Ticket Holder resale businesses at Ticketmaster. Collaborating cross-functionally to drive growth and optimize performance.
Responsibilities
Own the commercial strategy, execution, and ongoing management of Fan and Season Ticket Holder resale business lines, including Ticketmaster’s instant offer program
Define and prioritize multi-year business plans and support initiatives based on data-driven opportunity assessments
Clearly communicate plans, findings, and recommendations to senior stakeholders to drive alignment and action
Partner closely with Product to influence roadmap priorities and define business requirements
Lead cross-functional collaboration with teams including pricing, marketing, operations, fan support, design, and finance to drive aligned execution
Manage and mentor a small team to deliver high-impact insights and strategic recommendations
Monitor key business and financial performance metrics; identify gaps, risks, and opportunities
Optimize and evolve business strategy through continuous learning, market trend analysis, and performance diagnostics
Requirements
7+ years of experience in strategy consulting, corporate strategy, or a similarly rigorous analytical role
Bachelor’s degree in Business, Economics, Finance, Engineering, or a related analytical field
Strong business acumen and strategic mindset; able to connect data insights to broader commercial objectives
Proven ability to work independently in a fast-paced, results-oriented environment while managing multiple priorities
Exceptional analytical and problem-solving skills, with the ability to synthesize complex data into clear, actionable recommendations
Clear and confident communicator, with the ability to influence and partner with cross-functional stakeholders and senior leadership
Willingness and ability to work from our Chicago office as needed
Benefits
Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
401(k) program with company match, stock reimbursement program
New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
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