Operations Product Manager overseeing retail budgets and product availability at Dufry, requiring retail experience.
About the role
- Product Manager ensuring client success through research-driven solutions in the eCommerce automation space. Collaborating cross-functionally to enhance features and streamline product strategies.
Responsibilities
- Work to build a deep understanding of the businesses our market works in, their goals and evolving business needs
- Define and drive fulfillment product roadmap for identified problem sets
- Regularly present direction, outcomes, solutions, and the “why”
- Identify competitive and alternative products in the market
- Articulate and prioritize outcomes for problems so appropriate features can be deployed rapidly, working closely with software development teams
- Define the users of your features and products
- Provide context to solutions by crafting stories that illustrate market problems
- Monitor and analyze key performance indicators to determine how well the product is performing
- Heavy collaboration with fellow product management team members on solving problem sets, sharing research findings, and solutioning
- Support and drive strategic product conversations
- Collaborate across the business with marketing, sales, CS, engineering and more
- Make high-level contributions to product strategies by identifying new opportunities, generating innovative solutions, and improving existing features
Requirements
- 2+ years of experience solutioning and shipping high quality features and software
- 4+ years of experience in SaaS (Software as a Service) experience required
- Research-led Product Manager who understands how to meet the user where they are while helping deliver innovative solutions
- SaaS eCommerce, supply chain, warehouse, or logistics experience strongly preferred
- Strong ability to work collaboratively and own a project with minimal guidance
- Thrives in an environment with constant and quick iterations
- Power to influence peers & managers and build consensus
- Ability to integrate across disciplines
Benefits
- Remote & flexible working – with hybrid options in London or Chichester
- Fantastic team culture based on trust and belonging.
- Laptop & home office budget – £500 to set up your ideal workspace.
- Private Medical Insurance with Aviva, including Dental & Optical.
- Group Life Insurance & Yulife Wellbeing & Rewards.
- Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace.
- EAP confidential benefit – 24/7 access to compassionate guidance & expert advice
- 25 days holiday + bank holidays
- Training, support, and personal development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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