Office Operations Manager at Pinnacle Propane managing licensing and customer service operations. Responsible for complex administration, transaction processing, and team coordination.
About the role
- Field Staff Operations Manager overseeing operational needs for the Field Staff in tropical and temperate regions. Training staff and mentoring Expedition Leaders while managing expedition operations across various regions.
Responsibilities
- Manage all Field Staff-based Operations in temperate and tropical regions, such as:
- Oversee the need for and use of new equipment (i.e. kayaks, stand-up paddleboards, snorkel gear, whisper devices).
- Develop and implement training as needed for activities such as hiking, snorkeling, kayaking, bear safety, stand-up paddleboarding (SUP), etc.
- Develop and implement operations-based training for Field Staff based on regional and general needs.
- Work with Marine Operations and Compliance to create and disseminate pertinent guidelines, protocols, and Zodiac trainings to the fleet.
- Help create safety videos for ship operations in temperate and tropical regions.
- Assist Field Staff Coordinators to understand and disseminate information about temperate and tropical destination requirements and training.
- Act as Field Staff Department liaison for US vessels during shipyard.
- Act as liaison and Lindblad staff representative for the USFS in Alaska.
- Collaborate with the Expedition Equipment Specialist to ensure that all shipboard equipment is properly maintained and inventoried, and equipment is ordered efficiently.
- Work with Expedition Development to identify innovative tools for exploration.
- Communicate all USFS and other regional updates to the Field Staff Department, including both field and shoreside team members.
- Communicate with shoreside teams on staff-related concerns (voyage operations and expectations, marketing information boards, etc.).
- Review weekly digital comment cards and adjust expedition operations appropriately.
- Regularly host debriefs with Expedition Leaders and provides feedback to field staff.
- Frequently visit the ships to provide mentorship and/or training for Expedition Leaders and other Field Staff and to build report with Ship’s officers and crew.
- Keep the Field Staff Logistics Manager and Field Staff Manager up to date with operational Field Staff Handbook needs.
- Assist with the National Geographic Explorers-In-Training program or LEXU.
- May fill in as Expedition Leader on 1 – 2 trips per year.
Requirements
- BA/BS degree or equivalent industry experience
- Extensive experience in field operations within an expedition travel environment, including Alaska
- Must have extensive experience driving zodiacs
- Must have comfort in the water and snorkeling
- General knowledge of natural and human history of the places to which National Geographic – Lindblad Expeditions travels
- Strong skills in time management, handling multiple tasks, setting priorities, and meeting deadlines
- The ability to work independently, as well as with others, in a team environment
- Proficient working in the Windows operating system
- Using the English language, this person must have an ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor, while building relationships over long distances.
Benefits
- Travel benefits for employees and their family
- Voyage of Discovery trips for employees to travel as guests
- Health insurance including Medical, Dental, Vision
- 401(k) plan with employer match
- Long-Term Disability, Life & AD&D Insurance
- Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
- Pre-Tax Commuter Benefit
- 7-8 Paid Holidays
- 2-3 Floating Holiday Options (pro-rated per start date)
- Up to 15 days of vacation (pro-rated per anniversary year)
- Parental Leave
- Sick/personal days per city & state ordinance
- Pet Insurance discount
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Operationstechnischer Assistent at GFO Kliniken Niederrhein supporting surgical teams and ensuring patient safety. Responsibilities include preparation, support during operations, and documentation.
Director overseeing fulfillment and warehouse operations in a multi - brand 3PL environment. Leading operational excellence initiatives and strategic execution.
Intern participating in Securitas Technology's Global HQ Internship Program in Monitoring Operations. Gaining hands - on experience and contributing to high - impact business initiatives.
Geospatial Operations Manager overseeing a service team in Rostock. Managing projects and ensuring high - quality measurement services while fostering team development.
Operations Specialist at papernest optimizing business operations across sales, product, and data. Engaging in performance analysis and cross - functional team leadership to drive impactful results.
Operations Intern assisting with the performance and profitability of the Italian market at papernest. Engaging in Lab initiatives to innovate and improve operations.
Operations Consultant optimizing operational structures for an innovative mobility company. Engaging in projects for shared mobility and autonomous driving initiatives.
OTA role at Klinikum Bayreuth focusing on assisting in surgical procedures and patient care.
KG
Operationstechnischer Assistent supporting surgical procedures and anesthesia at Klinikum Bayreuth. Collaborative role in a professional team across multiple medical disciplines.