Digital Marketing Platform Technologist working at Lincoln Financial to drive platform optimization and stability to support marketing efforts. Collaborates with stakeholders and contributes to AI enhancements.
Responsibilities
Oversees platform operations by monitoring performance, identifying issues, and implementing solutions
Collaborates with cross-functional teams to align platform strategies with business objectives
Mentors junior team members by providing guidance, training, and performance feedback
Manages AI initiatives and optimization to enhance platform capabilities and drive automation
Conducts comprehensive platform analysis to assess functionality, performance, and user experience
Manages platform support by developing troubleshooting guides, training materials, and escalation procedures
Leads integration projects by coordinating with stakeholders, managing timelines, and ensuring quality deliverables
Develops vendor relationships by negotiating contracts, managing performance, and evaluating service delivery
Implements internal control functions by establishing procedures, conducting audits, and ensuring compliance
Drives innovation initiatives by researching emerging technologies, testing new solutions, and proposing improvements
Facilitates platform advocacy by presenting to stakeholders, building consensus, and securing buy-in
Evaluates platform opportunities by analyzing market trends, assessing organizational needs, and recommending solutions
Requirements
3-5+ years of experience in technology and marketing platforms that are directly aligned to the specific responsibilities for this role.
Bachelor’s degree or equivalent work experience.
Effective verbal and written communication skills.
Analytical skills and close attention to detail are necessary.
Ability to adapt quickly in a changing work environment.
Proficiency with Microsoft Office Suite, especially with Excel functions and visualization tools.
Benefits
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching, and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training
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