Regional People Operations Generalist ensuring high - quality people operations for family caregivers. Leading HR processes and compliance in the West region for Abby Care.
About the role
- People Operations Specialist managing HR systems, recruitment, and employee lifecycle processes at Liferaft. Supporting team engagement, compliance, and organizational improvements in a hybrid work setting.
Responsibilities
- Own and manage HR systems (BambooHR, Workable, Pave), including configuration, reporting, process improvements, and maintaining clear documentation to support scalable, consistent operations
- Streamline workflows using automation and AI to reduce manual effort across onboarding and reporting
- Maintain accurate, audit-ready records and ensure compliance with ISO, SOC2, OH&S, and applicable legislation, partnering closely with InfoSec
- Maintain and update policies and support audit requirements
- Manage key programs including benefits administration, leave, performance review cycles, and annual compensation processes, ensuring accuracy and timely execution
- Partner with hiring managers to run full-cycle recruitment, including job postings, candidate management, interviews, and offer preparation.
- Own end-to-end employee lifecycle processes, including onboarding, transitions, and offboarding, ensuring a consistent, clear and compliant experience.
- Lead the internal events strategy, owning the annual calendar and budget, and delivering in-person and remote events from planning through execution.
- Drive employee engagement through programs, events, and feedback channels, using survey insights (eNPS, pulse) to identify and implement improvements
- Serve as a primary point of contact for:
- employee and manager inquiries, providing timely and accurate P&C support
- office operations, including facilities, supplies, and workplace safety.
- Represent People & Culture on the DEI Committee, supporting initiatives and events.
Requirements
- 3+ years of experience in HR or People Operations, preferably in a SaaS environment
- Demonstrated experience with HRIS and ATS admin (BambooHR & Workable preferred)
- Proven experience managing full-cycle recruitment and onboarding processes
- Experience managing compliance processes (ISO, OH&S) and policy administration
- Strong ability to work independently and effectively across Google Workspace and Slack
- Experience supporting event planning and office operations preferred
- Proactive and resourceful, identifies gaps and applies critical thinking to implement effective solutions
- Strong organizational skills, attention to detail and prioritization abilities
- Professional discretion and commitment to confidentiality
- Clear communicator, comfortable engaging with all levels of the business
- Ability to create structure and clarity during periods of change
Benefits
- Competitive compensation plan
- Flexible PTO – Take a minimum of 15 days/year with no cap beyond
- Hybrid workplace with flexible working hours
- Health & Dental Benefits (Medavie Blue Cross)
- 80% employer paid benefits
- Orthodontic coverage for minor dependents
- Comprehensive mental health coverage, up to $3,000 per month, available for employees and dependents
- Free access to EAP, Greenshield and a variety of physical and mental health services via wellness platform
- $750 Yearly Lifestyle Subsidy
- Monthly cell phone reimbursement
- Monthly parking/transit reimbursement
- Company-sponsored social events and team-building activities
- Diversity, Equity & Inclusion Committee
- Authentic, engaged team, who value work life balance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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