Center Manager overseeing daily operations and care coordination for senior services. Leading interdisciplinary teams within the One Senior Care family of businesses.
Responsibilities
Provide overall leadership and direction for all center operations and disciplines, including clinical, therapy, social services, personal care, clerical, and transportation staff.
Oversee the coordination and delivery of participant care, ensuring services are timely, accurate, and person-centered.
Lead interdisciplinary team processes, including care planning, daily coordination meetings, and follow-up actions.
Maintain strong oversight of center systems, workflows, and performance metrics to ensure efficiency and compliance.
Make independent, well-reasoned decisions to address operational, staffing, or participant care issues.
Manage the center budget and participate in regular financial reviews with leadership.
Collaborate with clinical and outreach teams to support participant onboarding and continuity of care.
Build and maintain relationships with community partners, vendors, and referral sources to support program growth.
Ensure timely completion of reports, documentation, and required operational tasks.
Communicate participant changes clearly and promptly to appropriate team members.
Participate in quality improvement initiatives and required leadership training.
Collaborates and/or coordinates hiring, coaching, and managing subordinate leaders and center staff.
Leads and engages staff to promote a positive culture among all centers.
Partners with Training, Quality, and HR teams to plan for organizational education in-services to ensure continual staff competence, skill building, and development.
Requirements
Bachelor's degree or equivalent relevant experience.
Experience working with frail or elderly populations, or willingness to complete required training.
Strong organizational, communication, and supervisory skills.
Prior experience in program or facility start-up is a plus.
CPR and First Aid Certification (or willingness to obtain after hire we'll provide the training!)
Benefits
9 Paid Holidays
PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees)
Medical, Dental, & Vision
Free Life and AD&D Insurance Plan
Health Savings and Flexible Spending Accounts
Short Term Disability Insurance
Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
Paid Parental Leave
Tuition Reimbursement and Paid Training Opportunities
Retirement Plan with company annual match
Mileage Reimbursement at annual IRS rate as applicable
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