Hydro Service Manager leading hydropower plant maintenance and repair projects at GE Vernova. Acting as the primary liaison among stakeholders and providing technical support for service activities.
Responsibilities
Obtain information on hydro power plant assets & setup for the designated areas such as hydro turbine & generator technologies, existing DCS, governing, excitation and other mechanical & electrical Balance of Plant systems including customer purchasing plans and Maintenance budget.
Have a clear understanding of power plant outage schedule.
Actively visit customers’ plants, participate in customer meetings and connect customer needs with our products’ available options and solution
Deliver timely / accurate responses to customer technical inquiries including proposal and execution (for transactional opportunities) leveraging GE Vernova Hydro Sales and Commercial Operations, Engineering (Fleet reliability Operations, Installed Base Center of Excellence)
Give customers and field teams technical support for general services and specific upgrades
Lead the execution (incl. site activities and project reviews with customers) with respect to EHS, time, quality, cost commitment and drive variation orders in cooperation with engineering, supply chain and site teams.
Run the project financials (sales milestones and cash, risk & opportunities) and associated daily management routines
Ensure the accuracy of the Customer Relationship Management tool (Salesforce)
Requirements
Bachelor's Degree in Electrical, Mechanical, Civil or Industrial Engineering from an accredited university or college or similar
Experience with Power Generation, Renewable Energy and Hydro Electro-mechanical field services, maintenance, installation and commissioning or manufacturing knowledge
Commercial awareness, Strong knowledge and relationship with local customers at plant level
Willingness to travel
Strong, self-directed, disciplined, collaborative team player with interpersonal skills
Strong oral and written communication skills
Strong knowledge of / experience with MS Office (Excel, Word, and PowerPoint)
Strong analytical skills with the ability to do Root Cause Analysis (RCA) to understand and resolve problems
Ability to interpret site reports, test results, assessments, diagnoses Technical drawings and wiring schematics interpretation
Strong knowledge of mechanical and/or electrical components of Hydropower
Comfortable providing technical presentations to peers, customers and leadership regarding the details of technical issues and project status
Norwegian/Swedish and English fluency are mandatory.
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