Senior Creative Fragrance Manager developing olfactory strategies for clients and managing brief complexities while collaborating globally.
About the role
- Senior Market Research Manager at Fuel Cycle leading diverse research projects for Fortune 500 clients. Responsible for strategy, execution, and client satisfaction in market research initiatives.
Responsibilities
- Help translate business inquiries into comprehensive market research plans, utilizing our internal platform to design and program research instruments.
- Design and program research instruments (utilizing multiple methodologies, both qualitative and quantitative within the community) to answer research and business objectives.
- Assure data accuracy and relevance to objectives at every step in the project process to ensure the data is both internally consistent and demonstrates face validity.
- Load, test, and proofread all research surveys and content on staging before posting live to production.
- Learn and become an expert user of the Fuel Cycle Research Engine platform to execute research projects efficiently and effectively.
- Lead and mentor junior market research team members (RM/SRA), ensuring high-quality deliverables and adherence to timelines.
- Participate in training, coaching, performance management, and support to continuously enhance team skills and market research acumen.
- Efficiently manage time to coordinate and execute project components for multiple projects.
- Prioritize tasks, communicate effectively, and remain flexible to meet client needs.
- Assist in project scoping, cost estimations, and client communication in support of Senior Research Leads.
- Ensure all project components are executed within scope contract and/or project proposal, and all timelines for met.
- Collaborate with cross-functional teams (community management, programming and data processing teams, Customer Experience) to deliver all project components in a high quality, timely manner.
- Assist with daily moderation of research activities in the communities and extract insights. Oversee data collection and ensure quotas are met and data quality is achieved.
- Serve as the primary market research point of contact for your assigned clients, facilitating complex conversations and communications related to project design, analysis, and unexpected challenges.
- Ensure client satisfaction by delivering high-quality market insights and managing client expectations.
- Analyze data and develop insightful results or “story” that addresses business objective in a clear and concise, visually appealing format.
- Utilize advanced data analysis techniques to interpret research findings and generate recommendations.
- Prepare and present reports summarizing research findings and recommended actions.
Requirements
- Bachelor’s degree in a related field
- At least 5 years of prior market research experience (preferably with a research vendor company), with a track record of successful research initiatives.
- A minimum of 2 years of staff management experience in market research.
- A minimum of 3 years of client relationship management experience.
- Proficiency in survey design, statistical analysis, and qualitative data interpretation.
- Strategic thinker with a passion for market research.
- Proficiency in market research tools and statistical software (such as SPSS, SAS, Qualtrics, and/or Alchemer).
- Proficiency in Excel, PowerPoint, and Outlook is required.
- Attention to detail and ability to prioritize tasks and contribute to multiple projects simultaneously.
- Ability to work effectively in a fast-paced and dynamic environment.
- Self-motivated, flexible, and organized.
- Capable of working independently and within teams.
- Excellent interpersonal, problem-solving and project management skills.
- Excellent verbal and written communication skills.
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision insurance plans
- 401(k) with Company Match: Plan for your future with our retirement savings program
- Equity Purchase Option: Participate in Fuel Cycle’s long-term success
- Flexible Work Schedule: Empowering you to balance life and work
- Generous Time Off:
- 15 vacation days and 7 sick days per year
- 12 company holidays
- 4 floating holidays/recharge days to rest or celebrate what matters to you
- Paid Parental Leave: Time to bond with your growing family
- Monthly Internet & Phone Stipend: Support for remote work setup
- Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), and more
- Team Connection Perks:
- Weekly community lunches, refreshments, and snacks at our LA & NY headquarters
- Pet-friendly office environments
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