Lead enterprise technology teams in a global financial data provider, focusing on service excellence and technology transformation. Handle cross-functional partnerships and drive performance across international operations.
Responsibilities
Leading end-user support and back-office technology teams of approximately 20 FTE across the UK, India, and Luxembourg, ensuring the delivery of reliable, secure, and high-performing enterprise services.
Owning service delivery, security governance, and performance metrics across end-user systems, collaboration platforms, and internal business applications
Defining and executing enterprise technology strategy and service roadmaps aligned with business objectives and growth plans, ensuring ISO27001 compliance
Managing the enterprise technology budget while owning vendor relationships and associated service level agreements to optimise cost, performance, and overall value.
Drive technology integration activities for acquisitions, ensuring seamless onboarding and operational continuity.
Build strong relationships with senior stakeholders and act as the primary interface with senior leadership
Requirements
You have experience leading global enterprise technology or IT operations functions, including distributed team leadership across multiple locations
You bring a strong track record of delivering service excellence, security governance, and continuous improvement initiative across enterprise systems and services
You have experience defining and executing technology strategies aligned to business outcomes, including integration of acquisitions or large-scale change initiatives
You demonstrate strong financial acumen and vendor management capability, with the ability to navigate complex contract renewals
You are a strong communicator who can engage senior stakeholders and bring stakeholders on the enterprise journey
Benefits
25 days of annual leave with the option to buy an extra 5 days each year.
Benefit from enhanced paternity, maternity, and shared parental leave.
Secure your future with our pension scheme.
Advance your career with sponsored learning and development, including formal qualifications.
Private medical insurance as employee wellbeing matters
Stay fit with discounted gym memberships.
Take advantage of the Bike to Work scheme for eco-friendly commuting.
Keep your eyes sharp with eye care and flu jab services.
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