About the role

  • Operations Specialist optimizing internal workflows, maintaining CRM, and automating systems at Lexroom.ai in Milan. Collaborate closely with Sales, Operations, and Product teams.

Responsibilities

  • Maintain and improve our CRM (HubSpot) with clean data, workflows, and structured processes
  • Build internal automations across tools (Zapier, Make, HubSpot, Notion, Airtable, Slack)
  • Design, build, and maintain dashboards that help teams track KPIs and operate more efficiently
  • Collaborate with internal teams to understand operational pain points and translate them into scalable solutions
  • Conduct data cleaning, validation, and reconciliation to ensure accuracy and reliability
  • Work with APIs, documentation, and no-code/low-code tools to integrate systems
  • Contribute to internal documentation, process optimization, and operational excellence initiatives

Requirements

  • 1–3 years of experience in Operations, Revenue Ops, Sales Ops, Business Ops, or similar roles
  • Strong analytical mindset and data-first problem solving
  • Hands-on experience with CRM tools—HubSpot preferred
  • Comfortable building workflows, automations, and dashboards across different no-code platforms
  • Ability to work with APIs, webhooks, and basic scripting (or willingness to learn)
  • Highly detail-oriented, structured, and reliable
  • Strong communication skills in Italian and English
  • Curiosity, proactivity, and comfort working in fast-paced environments

Benefits

  • Hybrid Work Model: Split your time between working from home and collaborating in our dynamic Milan office, balancing flexibility and team connection.
  • Health Insurance: Comprehensive health coverage to ensure your peace of mind.
  • Meal Vouchers: Receive ticket vouchers to make your lunch breaks more enjoyable.
  • Performance Bonuses: Be rewarded for your hard work with production bonuses tied to your impact and results.
  • Team Retreats & Building Activities: Experience periodic retreats and team-building activities that strengthen collaboration and fuel creativity.

Job title

Operations Specialist

Job type

Experience level

Mid levelSenior

Salary

€28,000 - €40,000 per year

Degree requirement

No Education Requirement

Location requirements

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