HR Services Specialist supporting Total Rewards policies at QVC Group. Engaging with team members and managing sensitive escalations while ensuring customer satisfaction and policy expertise.
About the role
- HR Business Partner focusing on onboarding, compliance, and talent acquisition for a leading e-commerce platform. Driving HR strategies and supporting managers in employee relations within a hybrid working environment.
Responsibilities
- Deploy and continuously improve the onboarding and employee integration journey in alignment with global HR principles
- Contribute to HR development projects led by the Head of HR, providing a local French perspective
- Oversee and ensure the accuracy of employee lifecycle administration (contracts, amendments, employee records) in collaboration with the HR Officer
- Handle complex or sensitive contractual situations
- Develop and maintain HR reporting and dashboards, providing insights and recommendations
- Ensure HR practices fully comply with French labor law and internal policies
- Act as a trusted HR advisor to managers, providing day-to-day guidance on people management topics
- Support managers in handling complex and sensitive employee situations
- Lead and support performance management processes
- Contribute to organizational change and transformation projects, supporting managers through change
- Manage selected recruitment processes for the French population, in close collaboration with hiring managers
- Support managers on role definition, interview processes, and hiring decisions
Requirements
- 2–3 years of experience in a generalist HR role (HR Officer, HR Generalist, Junior HRBP or similar)
- Degree in Human Resources, Labor Law, Business Administration, or equivalent
- First hands-on experience working with employee relations and HR operations in a fast-paced environment
- Solid knowledge of French labor law and HR compliance requirements
- Practical experience across the employee lifecycle: onboarding, contracts, payroll coordination, absence management, and benefits
- Exposure to employee relations topics (CSE, consultations, social dialogue) is a strong plus
- Initial experience in recruitment and talent acquisition processes
- Strong interpersonal and communication skills, with the ability to build trusted relationships with managers and employees
- Ability to handle sensitive situations with discretion, empathy, and professionalism
- Business-oriented mindset, capable of balancing people needs and operational priorities
- Comfortable working in a changing environment and supporting organizational transformations
- Hands-on, proactive, and solution-oriented approach
- Ability to prioritize, manage multiple topics simultaneously, and work autonomously
- Curious and eager to learn, with a strong interest in developing HR Business Partner skills
- Fluent in French and in English
- Comfortable using Lucca and payroll tools; strong Excel skills are a plus
Benefits
- Ticket restaurant 8 euros by day
- Malakoff Humanis Private insurance & Prevoyance.
- 3 Remote days per week
- Flexible hours
- Bike mileage allowances or 50% of transportation tickets.
- Remote allowances
- Weekly Happy Break on Thursday Evening at the office with food and beverage
- **Specific benefits may vary depending on your country of employment (France or Spain).**
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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