Hybrid Customer Support Representative

Posted 16 hours ago

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About the role

  • Customer Support Representative empowering LendingClub members towards better financial health. Handling inbound calls and providing tailored solutions to financial service inquiries from a call center environment.

Responsibilities

  • Take inbound phone calls for members who need support in completing applications
  • Listen and tailor solutions for members' goals
  • Simplify complex processes for better understanding
  • Help members understand their available options
  • Describe relevant LendingClub products and encourage investigation of offers

Requirements

  • 6+ months of call center experience -AND/OR- 1+ year with in person customer service experience
  • Strong understanding of financial products/services
  • Comfortable with technology
  • Must live within 75 miles of Lehi, UT
  • High school diploma or GED equivalent is required

Benefits

  • Generous paid time off
  • 401(k) match up to 4% ($5,000 per year max)
  • Wellness program with cash incentives and more!

Job title

Customer Support Representative

Job type

Experience level

Junior

Salary

$18 per hour

Degree requirement

High School Diploma

Location requirements

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