Product Owner II enhancing payment journeys across channels in PNC’s Retail Lending organization. Collaborating with stakeholders to deliver customer - centered solutions leveraging emerging technologies.
About the role
- Assistant(e) Chef de produit supporting the development of mobility services at TEM. Involves data analysis and participation in mobility service design for the Eurométropole of Metz.
Responsibilities
- Contribute to the design of mobility service offerings
- Support the Offer team in the study and implementation of mobility services for the LE MET’ network, aiming to grow commercial revenue and ridership
- Analyze ticketing ridership
- Process and present data from internal and external studies
- Contribute to line diagnostics (punctuality, load, performance)
- Take part in preliminary studies for service changes (schedule adjustments, route changes, reinforcements, creation of new lines)
- Participate in on-site verifications required for service changes
- Update study documents, such as route sheets and common data sheets
- Help develop and update dashboards (ridership, revenues, comparisons to contractual targets, variance analysis between forecasts and actuals)
- Contribute to the production of key indicators for the Mobility and Passenger Directorate
- Carry out and analyze counts, customer surveys, or statistical studies
- Participate in projects related to the development of intermodality and active mobility
- Support commercial campaigns and network events
- Provide occasional support for after-sales/service responses in coordination with Customer Service
- Attend internal and external meetings
Requirements
- Currently pursuing a Bachelor's (Bac+3) to Master's degree (Bac+5) (Master’s in Mobility, Transport, Spatial Planning, Urban Planning, Public Service Marketing or equivalent)
- Strong interest in sustainable mobility and public transport policy
- Good command of Excel
- Keen interest in data analysis
- Basic knowledge of statistics
- Strong written communication and synthesis skills
- Experience with mapping or data tools (GIS, Power BI, etc.) is a plus
- Knowledge of graphic creation using Adobe Illustrator
Benefits
- Meal vouchers (tickets-restaurant)
- Complementary health insurance (mutuelle)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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