About the role

Senior Product Support Engineer leading international projects in product development. Engaging in transformative engineering processes across various industries with a focus on product and service integration.

Responsibilities

You will work on projects with international clients.
Apply, or identify and implement improvements in RAMS, ILS, and IPS within product development or engineering, in the development of Industry 4.0 systems, autonomous driving functions, or other connected systems.
Help shape innovations and technology development in our clients' product development by combining IPS engineering expertise and business acumen.
Actively shape the transformation of current technical products and processes into product-and-service combinations in a connected world.
Analyze and improve clients' system life cycles and plan and implement solutions together with the project team.
Advise on and support the integration of growing AI, increased software scope, and sustainability requirements into products and the rising connectivity within the ecosystem.
Provide pragmatic, hands-on support for the transformation to modern ways of working.
Develop and deliver customer-specific training and workshops as part of capability building.
Enable and manage the integration of requirements from the product lifecycle into the product development process by designing processes and methods.
Take responsibility for the operational leadership and further development of a branch with profit and loss (P&L) responsibility.
Provide technical and disciplinary leadership of employees and oversee personnel development.
Ensure quality standards and prepare proposals and cost estimates.
Actively maintain and expand customer relationships.

Completed Master's degree in natural sciences or engineering.
At least 5 years of practical and project management experience in industry or consulting.
Experience preparing maintenance analyses, life-cycle costing, and reliability studies.
Familiar with analyzing and implementing product support dependencies within development.
Very good knowledge of the overall context of the product development process.
Strong presentation skills, excellent communication abilities, and a confident manner when interacting with client and supplier contacts.
Innovative drive and a strong service orientation for solution-focused and proactive thinking and acting to benefit our clients.
Familiar with modern IT collaboration systems and possess social competence and team spirit.
Familiarity with Systems Engineering and MBSE in the context of INCOSE.
Good commercial understanding and self-motivation to quickly familiarize yourself with new, previously unknown subject areas and a commitment to continuous learning.
Willingness to undertake regular, multi-day domestic and international business trips.
Very good German and good English language skills.
Valid Class B driver's license.

A varied role in a collegial, international, and motivated team.
Tasks in a team- and process-oriented environment with a flat organizational structure.
Help shape our culture, which is characterized by trust, authenticity, and cohesion.
30 days of vacation plus additional days off on Christmas Eve and New Year's Eve.
Flexible working arrangements.
Opportunity for mobile/remote work.
Company events across locations.
Significant scope to shape your work and influence.
Exciting development opportunities.