Junior Technical Writer creating user - friendly guides and documentation for SafetyCulture customers. Collaborating with developers and stakeholders to enhance the overall customer experience.
About the role
- Technical Writer simplifying complex software for AI-powered data privacy platform. Creating documentation and engaging content to help organizations comply with data privacy regulations.
Responsibilities
- Create user-friendly documentation for SaaS products that's clear and accessible
- Develop engaging instructional videos explaining key features
- Work with developers to understand the platform and gather technical details
- Ask smart questions to ensure comprehensive coverage
- Transform technical concepts into content that works for all users
Requirements
- Bachelor's degree (English, Communications, or related field is a plus)
- 0-3+ years of experience in technical writing or content creation
- Strong English communication skills
- Ability to understand technical products and explain them clearly
- Great storytelling skills and attention to detail
- Comfortable collaborating with developers and asking questions
- SaaS platform experience is preferred
Benefits
- Compensation: $40,000-$50,000 annual salary (negotiable depending on experience)
- Comprehensive benefits: 100% paid medical, dental, and vision (gold plan with zero out-of-pocket)
- Collaborative culture: Hybrid schedule (3 days in office) with regular company-paid events and dinners
- Financial security: 401(k) and life insurance coverage
- Two weeks of paid vacation
- Tuition reimbursement
- Growth opportunities in a stable company
- Proven product-market fit with Fortune 100 customers
- Purpose-driven work: Help shape the future of data privacy and AI governance
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