Senior Technical Writer at Relay crafting user - facing communication for a digital banking platform. Collaborate cross - functionally to improve onboarding and product clarity in user experiences.
About the role
- Technical Writer responsible for end-to-end product documentation at Foxglove. Collaborating with engineering and product teams to create and maintain user-facing technical content.
Responsibilities
- Lead the information architecture, writing, editing, and maintenance of all product documentation across Visualization, Data Platform, and Fleet.
- Develop clear, accurate, and concise reference material for APIs, SDKs, MCAP, and other developer-facing surfaces.
- Own the release-note and changelog process end-to-end, ensuring changes are communicated in a timely, consistent way that anticipates user impact.
- Partner with product managers and engineers to understand upcoming features, define documentation requirements, and produce content that accelerates onboarding and reduces support load.
- Build and evolve writing standards, terminology, and style guidelines to ensure coherence across the ecosystem.
- Create conceptual guides, architecture overviews, troubleshooting workflows, and hands-on tutorials to help developers succeed across varied use cases.
- Contribute to technical blog posts, sample projects, demo scripts, and other developer-evangelism assets as needed.
- Continuously audit and improve documentation based on user feedback, analytics, and support insights.
Requirements
- Strong technical writing foundation with experience documenting complex developer tools, robotics systems, distributed data platforms, or similar technical domains.
- Ability to translate messy internal understanding into crisp, structured, user-oriented content.
- Proficiency reading and reasoning about code (C++, Python, TypeScript, ROS tooling, or similar).
- Experience designing documentation IA, authoring workflows, and versioning practices.
- Demonstrated ability to collaborate with engineering and product teams in fast-moving environments.
- Comfortable working across a broad range- from deep technical references to high-level conceptual guides.
- Excellent editorial judgment and attention to detail.
Benefits
- Competitive equity in a Series B company
- Medical, dental, vision, and life insurance (100% for employees, 75% for dependents)
- 401(k) with up to 4% match
- 4 weeks vacation, plus holidays and winter break
- $300/month commuter benefit
- Company offsites 1–2 times per year
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