Claims Handling Administrator responsible for managing motor claims and incoming correspondence. Creating files and ensuring actions are executed according to customer agreements in a hybrid work environment.
Responsibilities
Understand different types of documents and actions required for each
Data extract all relevant claim information from the document onto the system with high accuracy
Raise payments on files with attention to detail
Create new claims on the system where applicable
Complete post triage and redirect correspondence
Identify post needing urgent action and escalate as appropriate
Manage work efficiently to meet customer Service Level Agreements
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