Business Administrator providing customer support and managing ticket inquiries for CUBE Bikes. Role focuses on customer communication via phone and email with a friendly team.
About the role
- System Administrator providing 24x7 support for BeyondTrust PAM operations at Kyndryl. Handling privileged access requests and service tickets; onboarding accounts and supporting audit activities.
Responsibilities
- Provide 24x7 support for BeyondTrust PAM operations
- Handle privileged access requests and service tickets via ServiceNow
- Support onboarding of privileged and service accounts under guidance
- Perform password vaulting and basic policy execution
- Monitor PAM jobs, alerts, and scheduled tasks
- Perform initial troubleshooting and escalate issues as required
- Follow SOPs and security controls for PAM operations
- Support audit evidence collection and compliance activities
Requirements
- 3-5 years of experience in IAM / PAM / IT Operations
- Basic working knowledge of PAM concepts (BeyondTrust preferred)
- Understanding of AD, Windows, and Linux fundamentals
- Experience working in 24x7 shift-based environments
- Familiarity with ITSM tools (ServiceNow preferred)
Benefits
- Flexible, supportive environment
- Professional development opportunities
- Be Well programs supporting financial, mental, physical, and social health
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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