Customer Service Advisor handling phone inquiries for Entel Chile. Offering benefits and promotions to retain users while working in Lima remotely after initial onsite training.
About the role
- Leading logistics and customer service operations at KWS Austria, optimizing supply chains and driving service efficiency.
Responsibilities
- Lead and develop the dispatch and customer service team to ensure first-class service
- Work closely with Sales, Production and international Logistics to ensure efficient processes and excellent customer service
- Ensure timely deliveries and optimal inventory levels in collaboration with external partners and the local team
- Proactively optimize and digitize the entire logistics and supply chain system according to the requirements of the Austrian market
- Define and implement objectives, policies and processes for logistics operations in close cooperation with Sales and Marketing
- Coordinate between IT, Logistics and Sales for seamless process integration
- Take responsibility for all after-sales processes, including accurate and timely invoicing and direct support for strategic customer matters
- Manage orders in Salesforce and SAP and promote synergies across different systems/channels (S4/HANA, SF Lightning, dealer portal, online shop)
Requirements
- Completed degree or several years of experience in Supply Chain, Logistics, Business Administration (BWL) and/or a comparable field
- Experience in the agricultural sector/market is a plus
- Solid knowledge of logistics services, customer support and sales support
- Some leadership experience preferred
- Strong stakeholder management skills
- Confident user of SAP, Salesforce and common IT applications
- High IT affinity
- Excellent German and English language skills
- Category B driver’s license and willingness to travel (approx. 5–10% internationally)
Benefits
- An exceptionally interesting and varied role in an international environment with the opportunity to contribute innovative ideas
- Work in an international, highly motivated and dynamic team with flat hierarchies
- Flexible working hours with the option for remote/mobile work
- Support for individual professional and personal development
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Global HR Support Specialist managing recruitment administrative tasks and assisting business leaders. Support position management and ensure day - to - day operations of Global Talent Acquisition processes.
Customer Care Representative handling insurance inquiries for Farmers Insurance. Delivering exceptional service via multiple communication channels.
Customer Care Specialist assisting clients with their inquiries and providing solutions at Lyka, an Australian pet wellness company. Engaging customers with information about dog nutrition and wellness.
Mortgage Servicing Representative assisting clients with FHA inquiries. Providing customer service via calls and emails, with a focus on mortgage policy knowledge.
Customer Care Agent at Porsche Digital in Barcelona providing exceptional customer service and support. Engaging with customers and enhancing their experience with Porsche products and services.
Operations Customer Expert providing customer service in Saarbrücken, Germany. Handling customer inquiries and managing complaints with a focus on service orientation.
Sales Support Representative at RNDC, collaborating with sales team to manage order delivery and customer support. Building strong relationships and ensuring effective merchandising in the wine and spirits industry.
Sales Support Representative collaborating with Sales team at RNDC. Responsible for assisting customers, maintaining displays, and managing inventory.
System Support Specialist responsible for troubleshooting and supporting Policy Administration Systems. Collaborating with underwriting and finance teams in an insurance organization environment.