Hybrid Lead Lifecycle Marketing Manager

Posted last month

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About the role

  • Lead Lifecycle Marketing Manager driving client engagement strategies for Kraken's sustainable energy solutions. Oversee programs from acquisition to retention across global markets.

Responsibilities

  • Devise and stand-up an end-to-end nurture program across the full lifecycle to drive acquisition all the way to adoption, retention and upsell;
  • Define persona and audience segments to develop tailored campaigns across email, small-scale events, webinars, newsletters and other channels, and blend in unique Kraken experiences;
  • Develop the right mix of always-on automated workflows and proactive, one-off engagement touch points (such as end of year campaign);
  • Run a global program initially from the US through Europe to Japan and Australia;
  • Partner with customer success, sales and marketing to align on messaging, timing, touchpoints and execution;
  • Assist Customer Success team in running Product Councils;
  • Measure and report on funnel health and program performance.

Requirements

  • Minimum 5 years of experience in lifecycle marketing, customer marketing, product marketing or campaign marketing;
  • Background in an enterprise B2B software;
  • Ideally background in energy, utilities or sustainability;
  • Ideally global or international experience;
  • Excited about building things from scratch but also optimizing programs once they’re built;
  • Ability to build sophisticated programs for senior stakeholders but with Kraken personality.

Benefits

  • Health insurance
  • Flexible working arrangements
  • Professional development opportunities

Job title

Lead Lifecycle Marketing Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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