Hybrid Social Media Associate

at Kora

• Job title: Social Media Associate
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Lagos, Nigeria

About the role

• Social Media Associate managing Kora’s social presence from strategy to execution. Using social platforms to educate and drive demand for Kora's products across Africa and global markets.

Responsibilities

• Manage social media channels end to end including strategy, planning, content creation and publishing.
• Develop platform-specific plans for LinkedIn, X, Instagram and YouTube.
• Maintain a consistent posting rhythm across all platforms.
• Ensure all content aligns with Kora’s brand identity and messaging.
• Turn product updates and feature information received from the Communications Associate into clear social content.
• Create simple explanations for API capabilities, payment flows and new features.
• Produce educational content that drives interest, trust and product adoption.
• Create high-quality posts, graphics, carousels and short videos tailored to each platform.
• Humanise the brand through team stories, community highlights and customer insights.
• Repurpose blog posts, case studies, events and reports into social-friendly formats.
• Work with Brand & Product Marketing to ensure messaging consistency.
• Launch social-led campaigns that support demand generation, events and product promotions.
• Collaborate with Performance Marketing on paid social campaigns and retargeting.
• Test new content formats and creative approaches to improve reach and engagement.
• Track KPIs including reach, engagement, clicks, traffic and conversions.
• Monitor sentiment and identify emerging trends or risks.
• Provide regular performance insights and recommendations to the Marketing Lead.
• Ensure social content follows internal compliance and communication guidelines.
• Maintain accuracy when referencing products, features and merchant information.

Requirements

• 1–3 years experience in social media management or digital content creation.
• Strong writing and visual communication skills.
• Ability to simplify complex fintech topics into engaging content.
• Experience creating videos, graphics and platform-specific content.
• Understanding of social analytics and reporting.
• Familiarity with demand-generation content and social trends.
• Ability to manage multiple deadlines and content calendars.
• Collaborative mindset and curiosity about fintech and payments.

Benefits

• Health insurance
• Sponsored and tailored training
• Paid parental leave
• Paid time-off
• Flexible work style
• Annual performance bonus
• Low-interest loans
• Group Life Insurance
• Access to up to four therapy sessions monthly
• Day off on your birthday 🎂 🎁 🎉
• Employee interest groups that provide supportive communities within Kora
• Great company culture and the opportunity to work with a highly collaborative team building something great!