Social Media Associate managing Kora’s social presence from strategy to execution. Using social platforms to educate and drive demand for Kora's products across Africa and global markets.
Responsibilities
Manage social media channels end to end including strategy, planning, content creation and publishing.
Develop platform-specific plans for LinkedIn, X, Instagram and YouTube.
Maintain a consistent posting rhythm across all platforms.
Ensure all content aligns with Kora’s brand identity and messaging.
Turn product updates and feature information received from the Communications Associate into clear social content.
Create simple explanations for API capabilities, payment flows and new features.
Produce educational content that drives interest, trust and product adoption.
Create high-quality posts, graphics, carousels and short videos tailored to each platform.
Humanise the brand through team stories, community highlights and customer insights.
Repurpose blog posts, case studies, events and reports into social-friendly formats.
Work with Brand & Product Marketing to ensure messaging consistency.
Launch social-led campaigns that support demand generation, events and product promotions.
Collaborate with Performance Marketing on paid social campaigns and retargeting.
Test new content formats and creative approaches to improve reach and engagement.
Track KPIs including reach, engagement, clicks, traffic and conversions.
Monitor sentiment and identify emerging trends or risks.
Provide regular performance insights and recommendations to the Marketing Lead.
Ensure social content follows internal compliance and communication guidelines.
Maintain accuracy when referencing products, features and merchant information.
Requirements
1–3 years experience in social media management or digital content creation.
Strong writing and visual communication skills.
Ability to simplify complex fintech topics into engaging content.
Experience creating videos, graphics and platform-specific content.
Understanding of social analytics and reporting.
Familiarity with demand-generation content and social trends.
Ability to manage multiple deadlines and content calendars.
Collaborative mindset and curiosity about fintech and payments.
Benefits
Health insurance
Sponsored and tailored training
Paid parental leave
Paid time-off
Flexible work style
Annual performance bonus
Low-interest loans
Group Life Insurance
Access to up to four therapy sessions monthly
Day off on your birthday 🎂 🎁 🎉
Employee interest groups that provide supportive communities within Kora
Great company culture and the opportunity to work with a highly collaborative team building something great!
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