Senior Director of Collections at Konfío, leading data-driven credit recovery strategies for SMEs in Mexico. Focus on innovation and team leadership to enhance financial performance.
Responsibilities
Dirigir la estrategia end-to-end en conjunto con Finanzas y Crédito para mejorar la salud estructural de la cartera y la solidez financiera de la compañía
Diseñar e implementar estrategias basadas en analítica avanzada e IA que anticipen el deterioro del portafolio y optimicen la segmentación de clientes
Alinear esfuerzos con Producto, Tecnología y Compliance para asegurar que las herramientas de cobranza sean eficientes, legales y centradas en la experiencia del cliente
Maximizar el valor presente neto de la recuperación mediante la simplificación radical de procesos y la innovación en modelos de contacto
Requirements
Más de 5 años en posiciones de liderazgo senior en cobranza (Banca, Instituciones Financieras o Fintech)
Licenciatura concluida en Finanzas, Actuaría, Economía, Ingeniería o áreas cuantitativas similares
Maestría o Posgrado (MBA, Data Science, etc.) valorado
Historial comprobado en transformación de portafolios (preferentemente PyME) y uso de Inteligencia Artificial / Automatización aplicada a la recuperación
Dominio de sistemas de gestión de cobros, CRM, Tableau y herramientas de análisis de datos de alto nivel
Inglés avanzado (100% oral y escrito) y español fluido (Excluyente)
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