Customer Service Executive managing customer inquiries and interactions on social media for Sun King. Ensuring customer satisfaction and fostering brand loyalty through digital engagement.
About the role
- Social Media Multimedia Specialist Intern producing video content for platforms like Instagram and TikTok at KnowBe4. Involves collaboration with teams and hands-on experience in media production.
Responsibilities
- Work with the team to play a major role in creating social media-optimized content, including short-form videos, Reels, Stories, TikToks, and platform-specific visual assets
- Edit and repurpose existing video content for various social media platforms and formats
- Assist with photography and b-roll capture for social media campaigns
- Ensure conformance with accessibility standards (WCAG 2.1 AA).
- Liaising with external suppliers for the production and delivery of subtitles / audio mixes/motion graphics/artwork when needed.
- Create engaging on-screen graphics, captions, and motion graphics optimized for social media viewing
- Create content using AI tools
- Package and format final video deliverables for multiple social media platforms
- Manage equipment, organize digital assets, and general organization of footage and project files.
- Research current social media trends, viral content formats, and platform best practices
- Creation of on-screen overlaid graphics for video production
- Cast and prepare talent for production
- Organize and manage sets, props, and wardrobe.
- Scout film locations
Requirements
- Currently pursuing or recently completed a degree/certificate in Media Production, Digital Marketing, Communications, or related field
- Portfolio demonstrating social media content creation and video editing skills
- 0-2 years of experience with social media content production (internships, personal projects, or coursework accepted)
- Proficiency with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, CapCut, or similar)
- Familiarity with graphic design tools (e.g., Adobe After Effects, Photoshop, Canva)
- Basic audio editing skills (e.g., Audacity, Adobe Audition)
- Strong understanding of major social media platforms and their content requirements
- Experience with Gmail and Google Workspace
- Experience with MS Office (Word, Excel, PowerPoint)
- Familiarity with social media management tools (preferred but not required)
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Creative mindset with passion for storytelling and digital content
- Ability to work collaboratively in a fast-paced environment
- Self-motivated with eagerness to learn
Benefits
- We offer company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement
- Certification completion bonuses
- Modern, high-tech, and fun work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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