Content Operations Intern supporting Operations and Community teams at Musixmatch. Involves managing content workflows, client requests, and operational processes in a collaborative environment.
About the role
- Content Specialist responsible for developing documentation infrastructure in Klar's support engine. Join a fast-paced team at a leading fintech startup in Mexico City, focusing on customer experience.
Responsibilities
- Play a critical role in building the documentation infrastructure that powers Klar’s support engine.
- A high-impact, hands-on role with direct ownership over CX documentation and knowledge assets.
- A fast-paced, dynamic environment where processes evolve quickly and your work drives real change.
- High visibility across the CX organization, with opportunities to influence how teams operate at scale.
- Autonomy to design, improve, and own documentation standards and content structure.
- A culture that values clarity, execution, continuous improvement, and learning.
- Clear growth paths within Enablement, Knowledge Management, or Content Strategy as the company scales.
Requirements
- Bachelor’s degree in Communications or similar discipline
- Advanced English level
- Someone who thrives on bringing structure and clarity to complex, evolving processes.
- A strong communicator who can translate operational and product complexity into simple, actionable documentation.
- A proactive self-starter who takes ownership and identifies gaps before they become problems.
- A detail-oriented professional with a strong sense of quality, consistency, and scalability.
Benefits
- Competitive salary based on performance and experience
- Chance of earning Klar stock options
- 15 days of paid vacation per year; plus extended maternity and paternity leaves
- Vacation premium
- 30 days of Christmas bonus
- Food vouchers
- Medical Insurance
- Computer device
- Wellhub subscription to offer mental and physical health
- Sponsored coaching and therapy sessions via Modern Health
- A modern centrally located office in Mexico City with free drinks, snacks, and regular social events
- International work environment with amazing and highly skilled people
- A world class team that helps you evolve your skills in areas you're interested in
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Content Admin Associate managing event content development processes at SAE. Collaborating with team members to ensure adherence to event guidelines and deadlines.
Learning Content Designer translating complex knowledge into effective learning experiences at ERM. Managing content design using AI tools for performance and behaviour change.
Senior Manager developing world - class consumer and shopper content for Caucasus and Central Asia at Coca - Cola. Leading agency collaboration and production process to ensure consistency and effectiveness in marketing strategies.
PR & Content Specialist at AdFarm developing strategic PR plans for agriculture and food clients. Establishing media relationships and executing high - quality corporate communications strategies.
Digital Content Accessibility Specialist ensuring compliance with ADA accessibility standards for digital content. Collaborating with stakeholders on remediation and validation across various digital platforms.
Driving product strategy for Content Lake at AI - powered content operations company Sanity.io. Collaborating with technical teams to shape product vision and customer needs in dynamic environment.
Senior Content Analyst at Vivo, managing editorial content production and distribution across platforms. Analyzing audience metrics, collaborating with cross - functional teams, and applying AI tools.
German speaking Senior Content Marketing Manager responsible for leading content marketing for Leapsome's German market. Creating, managing, and adapting high - quality content that resonates locally.
Web Content Specialist managing content and conversion for automotive brand in hybrid model. Preparing pages, optimizing user experience, and maintaining client relationships in Warsaw.