Associate Manager overseeing third-party and partner content integration for The IIA’s digital learning portfolio. Managing projects, collaborating with teams, and ensuring compliance with quality standards.
Responsibilities
Own and manage third-party and partner content integration across OnDemand, digital products, certificates, and subscription offerings.
Lead integration projects from intake through launch, coordinating timelines, dependencies, and deliverables across internal teams and external partners.
Ensure accurate ingestion, configuration, and quality assurance of content within the LMS and related delivery platforms.
Maintain governance standards for content quality, metadata accuracy, CPE designation, pricing, and learner experience.
Serve as the operational lead for aligning third-party and partner content to the IIA competency framework.
Partner with Instructional Design and Curriculum Development teams to ensure consistent learning objectives, assessments, and learner journeys across integrated content.
Support development of curated learning paths, bundles, and subscription offerings by ensuring integrated content fits coherently within the broader curriculum architecture.
Review third-party and partner agreements to extract and operationalize key requirements.
Requirements
Bachelor’s degree in business, education or similar course of study.
3 or more years of experience in learning content development and management, project coordination / management and/or a role that supports learning product revenue.
Strong program and project management skills with the ability to manage multiple concurrent, high-impact initiatives.
Demonstrated experience coordinating work across multiple internal teams and external partners.
Demonstrated ability to analyze program usage and customer satisfaction data, synthesize findings, and create clear summaries and recommendations to support stakeholder review and decision-making.
Experience interpreting contracts and translating business terms into operational requirements.
Ability to manage complex content libraries with a high degree of accuracy and attention to detail.
Experience with adult learning instructional design models and methods.
Strong written and verbal communication skills, including the ability to present data and insights to leadership.
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