Hybrid Associate Manager, Content Integration

at The Institute of Internal Auditors Inc.

• Job title: Associate Manager, Content Integration
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Lake Mary, United States

About the role

• Associate Manager overseeing third-party and partner content integration for The IIA’s digital learning portfolio. Managing projects, collaborating with teams, and ensuring compliance with quality standards.

Responsibilities

• Own and manage third-party and partner content integration across OnDemand, digital products, certificates, and subscription offerings.
• Lead integration projects from intake through launch, coordinating timelines, dependencies, and deliverables across internal teams and external partners.
• Ensure accurate ingestion, configuration, and quality assurance of content within the LMS and related delivery platforms.
• Maintain governance standards for content quality, metadata accuracy, CPE designation, pricing, and learner experience.
• Serve as the operational lead for aligning third-party and partner content to the IIA competency framework.
• Partner with Instructional Design and Curriculum Development teams to ensure consistent learning objectives, assessments, and learner journeys across integrated content.
• Support development of curated learning paths, bundles, and subscription offerings by ensuring integrated content fits coherently within the broader curriculum architecture.
• Review third-party and partner agreements to extract and operationalize key requirements.

Requirements

• Bachelor’s degree in business, education or similar course of study.
• 3 or more years of experience in learning content development and management, project coordination / management and/or a role that supports learning product revenue.
• Strong program and project management skills with the ability to manage multiple concurrent, high-impact initiatives.
• Demonstrated experience coordinating work across multiple internal teams and external partners.
• Demonstrated ability to analyze program usage and customer satisfaction data, synthesize findings, and create clear summaries and recommendations to support stakeholder review and decision-making.
• Experience interpreting contracts and translating business terms into operational requirements.
• Ability to manage complex content libraries with a high degree of accuracy and attention to detail.
• Experience with adult learning instructional design models and methods.
• Strong written and verbal communication skills, including the ability to present data and insights to leadership.

Benefits

• None.