Hybrid Receptionist, Office Administrator

Posted last month

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About the role

  • Receptionist/Office Administrator providing support for mental health services at KGA. Answering calls, assessing client needs, and providing administrative support to teams.

Responsibilities

  • Answering incoming phone calls and act as the point of first contact with clients reaching out for mental health services
  • Assess client information, needs, and direct them to the appropriate team for services in a timely manner
  • Work as part of a team in monitoring different methods of contact that clients may use, including email, scheduled intakes and mail
  • Provide general administrative support to all KGA teams including mailing supplies to client organizations, drafting service agreements, entering reports in our database, and other administrative tasks as needed
  • Work with our Wellness Specialist to organize and distribute collateral materials to be used onsite at client locations
  • General office support - keep common areas, kitchen, and printer room tidy
  • Greet guests when needed
  • Coordinate lunch orders
  • Load/unload dishwasher

Requirements

  • Excellent communication skills, including phone, writing and customer service
  • Strong skills in databases, MS Office Suite
  • Strong attention to detail in all aspects of work
  • Minimum of 2 years’ administrative experience
  • Excellent organizational skills; ability to juggle multiple priorities
  • Experience working on an interdependent team
  • Bilingual (Spanish/English) candidates are strongly encouraged to apply

Benefits

  • Full-time employees are eligible for KGA's medical and dental plans
  • Participation in our Simple IRA with a company match
  • Life insurance
  • Generous paid time off
  • Flexible work arrangements

Job title

Receptionist, Office Administrator

Job type

Experience level

JuniorMid level

Salary

$45,000 - $50,000 per year

Degree requirement

High School Diploma

Location requirements

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