Receptionist/Office Administrator providing support for mental health services at KGA. Answering calls, assessing client needs, and providing administrative support to teams.
Responsibilities
Answering incoming phone calls and act as the point of first contact with clients reaching out for mental health services
Assess client information, needs, and direct them to the appropriate team for services in a timely manner
Work as part of a team in monitoring different methods of contact that clients may use, including email, scheduled intakes and mail
Provide general administrative support to all KGA teams including mailing supplies to client organizations, drafting service agreements, entering reports in our database, and other administrative tasks as needed
Work with our Wellness Specialist to organize and distribute collateral materials to be used onsite at client locations
General office support - keep common areas, kitchen, and printer room tidy
Greet guests when needed
Coordinate lunch orders
Load/unload dishwasher
Requirements
Excellent communication skills, including phone, writing and customer service
Strong skills in databases, MS Office Suite
Strong attention to detail in all aspects of work
Minimum of 2 years’ administrative experience
Excellent organizational skills; ability to juggle multiple priorities
Experience working on an interdependent team
Bilingual (Spanish/English) candidates are strongly encouraged to apply
Benefits
Full-time employees are eligible for KGA's medical and dental plans
Participation in our Simple IRA with a company match
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