ITC Sr. Team Lead-Collections overseeing daily work priorities and Accounts Receivable issues. Ensuring compliance and improving team efficiency in a hybrid work model.
Responsibilities
Assigns daily work priorities based on work volume
Handles inquiries regarding Accounts Receivable
Resolves discrepancies and charge-backs
Makes recommendations for improving processing functions
Requirements
Trains and supervises Accounts Receivable coordinators
Handles inquiries regarding Accounts Receivable
Resolves discrepancies or errors
Researches and resolves Accounts Receivable issues
Implements internal processes to improve team efficiency
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