Field Operations Industry Expert collaborating on safety best practices and training for utility operations. Developing work standards and ensuring compliance in workforce performance.
KA
Hybrid Coordinator, Operations – IT
Posted 6 hours ago
About the role
- Coordinator overseeing KCRHA’s facilities operations and technology infrastructure. Supporting IT systems reliability and operational efficiency within a public administrative agency.
Responsibilities
- Oversee KCRHA’s facilities operations and technology infrastructure
- Support the Manager in ensuring the reliability of IT systems, security, and efficiency
- Assist in all IT related tasks as instructed by the Manager of IT
- Maintain all KCRHA system operations and information technology
- Ensure that high quality services and communication are delivered
- Assist in the setup, configuration, and maintenance of IT hardware
- Oversee tracking of office equipment setup and maintenance
- Lead the process for the agency’s facilities workorders
- Support operations with purchasing supplies and equipment
- Assist in the management of Operations contracts for equipment, licenses, and software
- Explore tech equipment and software to ensure functionality and efficiency
- Maintain detailed records of IT assets, configurations, and support tickets
- Conduct troubleshooting and provide guidance to end users
Requirements
- 3+ years of related work experience in a similar role
- Fluency in equity and racial justice concepts and language
- Comfortable with ambiguity, flexible and adaptable
- Strong organization, written and oral communications
- Proficiency in supporting Windows, macOS, and iOS software and devices
- Possesses working knowledge of Azure and Microsoft Admin Portals (Teams, SharePoint, Exchange, Defender/Security, and Intune)
- Experience with government and community stakeholders in King County
- Valid Washington State Driver's License
- Ability to travel up to 10%, in state and out-of-state
- Superior oral and written communication skills
- Project management experience a plus
- A track record of success in day-to-day operations and stakeholder engagement
- High level of customer service orientation and attention to detail
- Ability to provide and accept feedback
- Must be able to lift up to 30 pounds at times
Benefits
- fully paid health insurance premiums
- unlimited paid time off
- access to a state-sponsored pension plan
Job title
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