Live Operations Specialist handling real - time operational emergencies at a travel tech startup. Supporting driver coordination, customer communication, and incident documentation in a dynamic environment.
About the role
- Deputy Director of Operations for the 4PL+ portfolio, ensuring customer satisfaction and operational excellence. Leading business growth and overseeing strategic objectives in aerospace and manufacturing.
Responsibilities
- Support the entire portfolio and the Sr. Director in ensuring customer delivery
- Develop strong customer relationships and ensure satisfaction
- Develop and execute corrective action plans when necessary
- Apply best practices for operational excellence across all contract requirements
- Coordinate with project/program managers, develop and track key performance indicators
- Support all business development initiatives to include organic growth
- Ensure all programs meet contract requirements and deliverables
- Organize and lead Quarterly Business Reviews and Monthly Performance Reviews
- Implement technology improvements such as automation and AI where applicable
- Coordinate and develop process improvement initiatives and portfolio projects
- Travel around 25% of the time
Requirements
- Undergraduate degree (Bachelor of Science)
- 15+ years of experience aerospace/manufacturing operations
- Previous experience managing over 20 employees
- Secret clearance or ability to obtain a Secret clearance within six months
- U.S. Citizenship Status required due to client requirement
- Excellent written and verbal communication skills
- Excellent presentation skills
Benefits
- 401K plan with company match
- medical
- dental
- vision
- life insurance
- AD&D
- flexible spending account
- disability
- paid time off
- flexible work schedule
- professional training and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Operations Manager at Liberty Tire Recycling managing production schedules and ensuring efficient operations. Overseeing staffing and working closely with regional leadership to achieve operational excellence.
Executive Operations Coordinator at Zippertubing supporting daily operations and special projects in a manufacturing environment. Requires collaboration with various departments and executive support.
Data Operations Specialist in data analytics to enhance project execution and bridge communication between teams. Focused on improving data governance and operational efficiency.
Proposal Associate Consultant optimizing RFP processes for life sciences. Leading presales and sales enablement content development at Beghou Consulting.
Analyst managing onboarding and operational processes for structured credits at financial institution. Ensuring compliance and effective implementation of financial operations during credit lifecycle.
Marketing and Sales Operations at ODILO ensuring optimized CRM processes and growth strategies. Collaborating with cross - functional teams to enhance marketing automation and demand generation effectively.
KD
Instrument Management Technical Assistant responsible for preparing surgical instruments and ensuring logistics in a modern hospital setting focused on teamwork.
Operations Lead managing daily mailroom operations and process improvements at ING. Focused on team leadership, quality assurance, and client relationships.
Senior Operations Manager overseeing managers and support staff for Ocean Marine clients. Collaborating across teams to drive performance and manage business objectives while fostering a high - performance culture.