Associate Client Success Manager at KAYAK managing relationships with digital advertising partners. Driving client success and optimizing advertising campaigns in a dynamic environment with an analytical focus.
Responsibilities
Manage the communication and relationships of advertising campaigns
Analytically track and optimise campaigns to best meet client goals and objectives
Collaborate closely with the sales team to build and maintain relationships with clients, which include ongoing strategic consultation and support
Provide optimisation recommendations and assist with deck creation
Clearly communicate the progress of campaigns to clients and internal stakeholders
Ability to work on several competing priorities, displaying critical thinking and problem-solving skills
Requirements
BA/BS degree with a strong academic record
Native-level proficiency in Spanish and excellent skills of English
3+ years of experience in managing digital advertising accounts, integrated marketing campaigns, and or client-direct relationships
Proficient in Microsoft Office and Google Suite
Solid understanding of the online media industry
Strong analytical ability and high attention to detail
Excellent written and verbal communication skills
Experience with social media buying platforms, a plus
Good sense of humour and likes working in a fast-paced environment
Benefits
Generous paid vacation
Private health & dental insurance
Income protection and life assurance
Pension plan contributions
Work from (almost) anywhere for up to 20 days per year
No meeting Fridays
Paid volunteer time
Focus on your career growth:
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Employee Assistance Program - including 24/7 GP & free legal advice
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