Backoffice Solution Architect designing technical solutions during the bid and project phases at Thales. Supporting border agencies with advanced security solutions and architectures.
About the role
- Technical Solutions Specialist providing technical support and maintenance for medical devices and equipment in QLD. Ensuring compliance with regulations and facilitating services for customers.
Responsibilities
- Provide regular care, in-servicing and maintenance of documentation, telepresence, integrated theatre equipment and instruments for customers in the field.
- Responsible for providing technical support and expertise to existing and potential customers.
- Diagnosing and solving issues where necessary.
- Provide QA control and service support including telephone/email support.
- Ensure all activities are conducted in a safe manner and that all operations and outcomes conform to AS/NZS3551 and KARL STORZ Australia ISO9001 policy.
- Ensure assessment and maintenance reports are sent to customers in a timely manner.
- Ensure all work is logged and all appropriate documentation completed in a timely manner to enable efficient processing of jobs with the use of internal systems such as Salesforce and SAP.
- Work closely with the Business Units to build a complete offering for customers, from sale to service.
Requirements
- A tertiary qualification in electrical, electrical engineering or biomedical engineering is preferred, however not essential.
- Electrical Safety Testing certification.
- Previous experience in medical devices and instrumentation.
- Sound troubleshooting skills.
- Excellent communication skills, being able to work with different personalities in a hospital/ theatre environment.
- Strong commercial acumen and analytical ability.
- Familiarity with hospital/surgical environments and Australian standards AS3551 and AS3200 will also be highly regarded.
- The ability to understand and impart technical knowledge across a broad portfolio of products.
Benefits
- Leave Benefits (Annual Leave, Sick Leave, Parental Leave, etc.)
- Birthday Benefits
- Transport Allowance (if applicable to role)
- Onsite Parking
- Accessibility to Public Transport
- Flexible Work Arrangements
- Wellness Programs and Activities
- Professional Development Opportunities
- Global Exposure & Business Travel Opportunities (if applicable to role)
- All other statutory benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Solutions Architect designing and delivering banking services at Ford Credit. Leading architecture on cloud - native solutions and secure systems for large - scale platforms.
Legal Solutions Architect at AI startup focusing on residential conveyancing with involvement in pre - and post - sales processes. Partnering with customers and guiding product adoption in dynamic legal environment.
Legal Solutions Architect supporting commercial real estate legal customers at Orbital. Client - facing role driving pre - and post - sales support with a focus on AI solutions.
Solutions Engineer at USAA focusing on technology solutions to align with business needs and architecture standards. Responsible for secure, scalable technological designs through collaboration and innovation.
Director of Solution Architecture at PwC, leading strategic direction and implementation of client solutions. Mentoring future leaders and driving decisions that enhance client satisfaction.
Solutions Engineer working with Apache Airflow and Astronomer’s unified DataOps platform. Engaging with customers to deliver data solutions and optimize workflows across environments.
Vice President, Solution Architect in Marketing Engineering at Synchrony. Leading hands - on system design, architecture, and managing scalable integrations across marketing platforms.
IT Business Solutions Manager working with business leadership to manage IT projects. Combining roles of Business Analyst, Project Manager, and Product Owner in the mortgage servicing sector.
Senior Solutions Architect leveraging multimodal video AI models to enable APAC clients. Partnering with enterprise customers to deliver impactful solutions.