Customer Solutions Consultant providing technical support and assistance to SiteMinder customers. Engage with diverse customers while maintaining strong relationships through high levels of customer service.
About the role
- Solutions Engineer working with Apache Airflow and Astronomer’s unified DataOps platform. Engaging with customers to deliver data solutions and optimize workflows across environments.
Responsibilities
- You'll be able to speak to and deliver solutions around Apache Airflow and the Astronomer platform.
- You'll interact with customers and partners to ensure successful Airflow implementation post-sales.
- You'll be a trusted advisor and help architect data pipelines across all types of environments and use cases.
- You'll have the opportunity to engage with the Apache Airflow project, a thriving open-source community with thousands of contributors.
- Maintain and continuously improve your technical expertise.
- Work with customers to educate and guide them regarding Airflow best practices.
- Collaborate with team members to design, prototype, and implement engineering solutions for internal and external use.
- Act as a liaison by collecting feedback and identifying Airflow/Astronomer improvements through client interactions and relaying these recommendations back to the Product team.
- Review and optimize customer data workflows and Airflow system configurations for improved performance.
Requirements
- 3-5 years of data-engineering experience, working with Apache Airflow in production environments
- Experience creating DAGs, writing Python, and building Airflow custom operators and hooks
- Excitement about implementing ETL/ELT pipelines, knowledge of applying Data transformations, optimizing and monitoring data pipelines
- Experience with related market products such as Cloudera, Databricks, Snowflake, DBT, AWS, Azure, Google Cloud, ETL Technologies or other analytics solutions
- Empathetic, driven and team-oriented
- Great prioritization skills and ability to execute on customer-facing activities
- A strong verbal and written communicator interacting with assigned customers over a variety of mediums (slack, email, knowledge transfer, and pair programming sessions).
- Highly data-driven and intrigued by the challenge of delivering an awesome Astronomer experience to hundreds of customers
- Experienced with Production implementation of ETL/ELT processes using Modern Data Stack (Bonus points)
- Experience building and maintaining CI/CD pipelines (Bonus points)
- Experience working on short and long-term Customer engagements (Bonus points)
- Experience with infrastructure tools like Docker and Kubernetes (Bonus points)
Benefits
- Hybrid Work Model
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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