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Capital OneDesign Researcher – Principal Associate
Design Researcher at Capital One focused on co - creating customer and associate experiences. Responsible for user research, collaborating with product teams to enhance learning and insights.
About the role
- responsible for delivering actionable insights that help define the right service experiences
- manage, coach and develop a small number of staff
- represent user research across the organization
Requirements
- Expert knowledge and application of qualitative and quantitative research methods
- Sound understanding of information architecture, interaction design, and visual design principles
- Excellent commercial awareness
- Strong stakeholder management skills
Benefits
- flexible working arrangements
- professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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