Hybrid User Experience Researcher, Specialist

Posted 6 days ago

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About the role

  • User Experience Researcher at Vanguard conducting user experience studies for digital products. Collaborating with teams to improve user satisfaction and product quality.

Responsibilities

  • Designs and conducts complex user experience research studies to support UI decision-making across web and mobile applications.
  • Partners with business, design, and technology teams to deliver insights that enhance user satisfaction.
  • Provides usability services and consultation for business and IT teams across multiple platforms.
  • Analyzes findings, synthesizes insights, and presents results to design teams and business stakeholders.
  • Delivers actionable recommendations grounded in UX principles and collaborates with teams to address usability issues.

Requirements

  • Five or more years of relevant UX research or usability experience
  • Undergraduate degree in a creative, behavioral science, human factors, HCI, or technical field—or an equivalent combination of education, training, and experience.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible working arrangements
  • Professional development

Job title

User Experience Researcher, Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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