Head of User Research leading and mentoring teams to conduct user research for product strategies. Shaping user - centered solutions and enhancing overall user experience through deep insights.
About the role
- User Experience Researcher at Vanguard conducting user experience studies for digital products. Collaborating with teams to improve user satisfaction and product quality.
Responsibilities
- Designs and conducts complex user experience research studies to support UI decision-making across web and mobile applications.
- Partners with business, design, and technology teams to deliver insights that enhance user satisfaction.
- Provides usability services and consultation for business and IT teams across multiple platforms.
- Analyzes findings, synthesizes insights, and presents results to design teams and business stakeholders.
- Delivers actionable recommendations grounded in UX principles and collaborates with teams to address usability issues.
Requirements
- Five or more years of relevant UX research or usability experience
- Undergraduate degree in a creative, behavioral science, human factors, HCI, or technical field—or an equivalent combination of education, training, and experience.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible working arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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