Senior UX Researcher responsible for building and scaling user research practices at Stay22. Join a growing team revolutionizing travel media and enhancing user experiences through effective insights.
About the role
- Senior UX Researcher focusing on human-centered design for Woven City. Conducting qualitative and quantitative research to influence mobility innovations.
Responsibilities
- Design & Execute Research – Plan and conduct qualitative and quantitative studies for product and service development in Woven City, from scoping and recruitment to analysis, reporting, and measuring post-launch impact
- Innovate Methods – Develop creative, mixed-method approaches by combining methodologies, leveraging UX tech, and collaborating with research vendors to ensure high-quality, reliable data
- Deliver Actionable Insights –Deliver actionable insights to stakeholders that directly influence design, development, and strategic decision-making
- Evangelize User Research – Partner with UX, product, and engineering teams to advocate for user needs, and strengthen a user-centered culture across Woven City
- Own & Improve Processes – Take ownership of complex research projects, automate and streamline operations, and adapt methods to constraints while ensuring quality output
- Communication and Mentoring – Participate in cross-functional discussions and provide guidance to team members and managers. Lead improvement initiatives through activities such as post-project reviews, and support the development of team members’ research capabilities
Requirements
- Minimum Seven years of experience working as a UX Researcher/Marketing researcher or equivalent role
- Bachelor’s degree in Psychology, Human Factors, Robotics, Human Computer Interaction, business planning, marketing or a related field
- Experience working on multiple projects simultaneously related to digital/physical products in an agile process
- Comfortable working in a flexible working environment akin to a startup
- Our team is international and business is conducted in English and in Japanese
- • English: Business Level
- • Japanese: Business level (JLPT 1 or equivalent level)
- Willing to travel, including internationally (<25%) and working across time zones
- Graduate degree in Psychology, Human Factors, Human Computer Interaction, or a related field, or have the equivalent practical experience
- Experience working with or in a research agency
- Quantitative research experience in Market research
- Product development experience in start-up or automotive/IT companies
- Experience launching his/her own product/services or working with startups from early phases to build the product and services
- Native level of Japanese skill
Benefits
- Competitive Salary - Based on experience
- Work Hours - Flexible working time
- Paid Holiday - 20 days per year (prorated)
- Sick Leave - 6 days per year (prorated)
- Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
- Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance
- Housing Allowance
- Retirement Benefits
- Rental Cars Support
- In-house Training Program (software study/language study)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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