Key Account Manager managing inpatient relationships in Belgium for a medical devices company. Focused on sales growth through strategic customer engagement and collaboration.
About the role
- Key Account Manager working with energy traders and utilities, enhancing their AI-powered weather intelligence. Focusing on customer success and sales engineering to drive account growth.
Responsibilities
- Build strong, trust-based relationships with key customers and act as their main point of contact post-sale.
- Lead onboarding and technical integrations, helping customers connect to Jua’s APIs, data pipelines, and analytics tools.
- Define goals, success metrics, and ROI in collaboration with customers to ensure measurable impact on their trading outcomes
- Analyze and communicate weather and market data insights that influence trading strategies and decision-making
- Manage renewals, upsells, and cross-sells in close partnership with the sales team, identifying opportunities for account expansion
- Track account health, usage, and satisfaction, and take proactive steps to resolve any issues
- Collaborate with product and engineering teams to surface insights, feedback, and feature requests from customers, ensuring alignment across all stakeholders.
- Represent Jua at customer meetings, workshops, and industry events, acting as the key link between internal and external stakeholders.
Requirements
- 3–5 years of experience in key account management, customer success, or technical solutions roles, within a startup environment
- Strong proficiency in Python for data analysis, visualization, APIs, and workflow troubleshooting
- Familiarity with energy trading markets and how weather data influences trading decisions
- Ability to interpret and explain weather data and forecasts to both technical and commercial stakeholders
- Proven success managing renewals, upsells, or account expansion in a technical or data-driven context
- Excellent communication and stakeholder management skills, with the proven ability to collaborate effectively across sales, product, and engineering
- A high degree of ownership, adaptability, and curiosity, with the drive to move fast and deliver meaningful results.
Benefits
- We foster a performance culture and value people who embody our beliefs of service and adventure.
- We prioritize agility, operating at the highest clock speed to adapt quickly to change.
- We innovate on behalf of our users and leverage data supremacy to maintain our competitive edge.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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