Research & CRM Support Intern at Offstreet assisting Sales and Marketing teams with accurate CRM data. Engaged in hands-on tasks in a fast-paced SaaS environment.
Responsibilities
Research target accounts (universities, private operators, and new markets) to understand organizational structure and technology landscape
Identify and source key contacts by role (e.g. Directors of Parking, Events Managers, Operations leaders)
Create, update, and maintain accurate company and contact records in HubSpot
Clean, standardize, and deduplicate CRM data (titles, personas, lifecycle stages, properties)
Maintain account-level context to support personalized outreach and ABM efforts
Build and manage targeted lists in HubSpot for marketing and outbound campaigns
Collaborate closely with Marketing on lead management, segmentation, and data needs
Flag data gaps, inconsistencies, or process issues that limit automation and scale
Follow documented research and CRM processes, and help improve them over time
Requirements
Are currently a student or recent graduate interested in business, marketing, data, or tech
Are detail-oriented and enjoy organizing information
Like researching companies, roles, and industries
Are comfortable working in systems like spreadsheets or databases (CRM experience is a bonus, not required)
Take initiative and follow through on tasks
Enjoy collaborating with Sales and Marketing teams
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