Senior Field Systems Engineer providing operational support for the USAF worldwide deployable program. Responsible for product implementation, modifications, and maintaining sensor equipment on aircraft.
About the role
- Installation and Service Technician installing and maintaining retail products and equipment. Working on Vancouver Island, focusing on customer satisfaction and equipment troubleshooting.
Responsibilities
- Install, service, troubleshoot, repair, and maintain retail products and equipment—including CCTV, access control systems, and Sensormatic products.
- Keep track of your service calls via computer, including products serviced, work performed, hours, and parts utilized.
- Maintain an accurate parts inventory at levels that ensure a first-time fix.
- Demonstrate and train customers how to use their equipment properly.
- Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities, or any recurring problems.
- Take care of other tasks as needed.
Requirements
- Associate degree in Electronics and/or Networking, or technical military equivalent required.
- Must have a valid driver’s license.
- 3 years of prior work experience in a related field.
- Completed basic Video training and certification.
- Highly organized, strong interpersonal skills, and ability to work independently.
- General knowledge of electronics required.
- Willing to obtain or have a Provincial License as required. (Provincial Dependent)
- Must have a mechanical aptitude and be able to use hand and power tools.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Strong organizational skills, positive attitude, and an ability to learn quickly.
- Must be capable of working independently or as a team.
- Working Knowledge of MS Office and basic PC skills.
- Excellent written and oral skills.
- Ability to travel and work overtime as needed.
- Able to read and interpret blueprints and Scope documents.
Benefits
- Competitive pay.
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
- Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- JCI Employee discount programs (The Loop by Perk Spot).
- Company vehicle, tools, and equipment provided to complete all jobs.
- Scheduling and management support.
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