Sales and Licensing Fulfillment Specialist supporting software support agreement quotations and licensing across multiple platforms. Ensuring timely and compliant fulfillment for sales and customer service teams.
Responsibilities
Supports sales, customer service, and business partners by managing software support agreement quotations and licensing.
Ensures accurate, compliant, and timely quotation and license fulfillment.
Operates across Salesforce, JD Edwards, and internal licensing tools.
Manages high‑volume quotation requests and license fulfillment activities.
Reviews licensing orders to ensure accuracy and compliance.
Collaborates across departments to resolve licensing, billing, and order discrepancies.
Processes updates to existing licenses and creates new licenses using internal tools.
Requirements
Strong English proficiency (verbal and written).
Proficiency with Microsoft applications (Excel, Outlook, Teams, etc.)
Familiarity with Salesforce
Familiarity with JD Edwards (preferred)
Highly detail‑oriented and organized.
Understanding of customer data management principles.
Comfortable managing diverse tasks and shifting priorities.
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