Food and Beverage Assistant Manager coordinating food service operations and ensuring guest satisfaction at Loews Hotels in Orlando. Leading staff training and maintaining high service standards in a dynamic hospitality environment.
About the role
- District Manager overseeing Retail Specialists in wine and spirits distribution. Engaging with independent accounts and ensuring sales goals are met while managing a dedicated team.
Responsibilities
- Manage Retail Specialist/Sales Consultant team to ensure successful execution and service to independent accounts.
- Market work should consist of 80% of the week. Managers should spend approximately 1 day per week in the office, but the rest of the week should be in the market with Retail Specialists and Merchandisers.
- Complete all new hire paperwork and onboarding including training Retail Specialists and Merchandisers on Netsuite and internal operations.
- Train and develop Retail Specialists in the field weekly (or more often upon hiring) to provide on-the-job sales training.
- Route market Merchandisers on a daily basis to ensure efficient deliveries and merchandising based on market needs.
- Provide monthly sales goals to Retail Specialists. Managers must keep Retail Specialists up to date on progress and help them to achieve the goals.
- Address any account issues/complaints to find an equitable resolution and restore the relationship.
- Review account sales data frequently to identify trends and reassign underperforming accounts as necessary.
- Enter orders, maintain accounts, and assist with retail deliveries for Retail Specialists when they are unable to.
- Merchandise accounts/deliver orders as needed.
- Complete formal performance reviews for all Retail Specialists on a bi-annual basis (more often if necessary).
- Ensure full compliance on chain schematics, planners and planograms.
- Work with Operations Teams to ensure efficient route schedules based on chain receiving times.
- Create and foster an open and positive work/team environment. Address any and all concerns of Retail Specialists in a professional and timely manner.
- Review sales orders and pricing to ensure correct pricing and margins are being maintained.
- Ensure execution on new brand depletions.
- Manage execution on retail placements and approved items sell-through.
- Liaison between Chain Account Managers and Retail Specialist team.
- Recruiting for new talent (this includes creating sales routes, reviewing resumes and conducting interviews).
Requirements
- Bachelor’s degree preferred.
- 5+ years of sales experience.
- 3+ years in the spirits or wine industry.
- 2+ years of managerial experience with a sales team.
- Experience working in a startup environment.
- Proven track record of success.
- Must have a steadfast work ethic, entrepreneurial spirit and resilient.
- Must be proficient in MS Office (Word, Excel, PowerPoint, and Outlook).
- Strong understanding of cost/pricing methodology.
- Must have the ability to manage individuals to exceed goals and perform to defined metrics.
- Act in a professional manner at all times (ie. dress appropriately, speak professionally, and write professionally).
- Respond to all manager/partner emails, phone calls, and information requests in a timely manner.
- Accounts receivable collection management.
- Lift and carry a 40+ pound case of wine.
- Work flexible hours which include early mornings, evenings, and/or weekends. Willingness to work a flexible schedule including evenings and weekends.
- Strong written, verbal, analytical and interpersonal skills.
- Ability to organize and prioritize workload to meet deadlines.
- Must be self-motivated and able to work alone as well as within a team structure.
- Goal oriented, focused, and assertive individual who needs little direction or supervision.
- Proven track record of strong sales in previous/current work experience.
- Excellent communication skills and interpersonal talents which will enhance existing customer and key retailer relationships.
- Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required.
- Must complete and pass a criminal background check.
Benefits
- Must have reliable transportation, hold a valid drivers’ license and meet company driving record & automobile insurance requirements.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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