Client service assistant for Grupo BAUMINAS handling customer inquiries and ensuring efficient post - sales processes. Collaborating with internal departments to enhance client satisfaction and service execution.
About the role
- Aprendiz Customer Service assisting clients at Bostik in São Roque, São Paulo. Responsibilities include client registration, help desk support, and order management.
Responsibilities
- Create and maintain up-to-date customer records in the company's systems.
- Assist with customer service, providing basic information by phone, email, or other communication channels.
- Assist in tracking and monitoring orders, delivery deadlines, and other service-related requests.
- Support the organization of documents, reports, and control spreadsheets for the department.
- Learn and develop knowledge about the company's customer service and client relationship processes.
Requirements
- High school diploma or currently enrolled in higher education.
- Intermediate Excel skills, including use of spreadsheets and formulas.
- Proficiency in Microsoft Office.
Benefits
- N/A
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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