Business Analyst working with business users and technology partners in the insurance sector. Focus on AI and automation for operational change initiatives.
About the role
- Senior Insights Analyst shaping healthcare’s customer experience through analytical insights and operational improvement. Collaborating to enhance decision-making and drive strategic initiatives in healthcare.
Responsibilities
- Leading analysis that uncovers customer needs, behavioural drivers, and commercial opportunities.
- Translating insights into clear business requirements, use cases, and operational recommendations.
- Supporting value assessment through modelling, benefit measurement and scenario analysis.
- Building clear, narrative‑driven insights that influence decision‑making across the organisation.
- Contributing to continuous improvement, uplift of analytical capability, and structured decision frameworks.
Requirements
- Experience in analytics, business analysis, or commercial problem-solving, ideally within a complex service or healthcare environment.
- Comfortable working with data, clarifying business needs, and shaping insights that drive real outcomes.
- Strong analytical thinking, commercial insight, and meaningful problem‑solving skills.
- Collaboration within clinical, product, finance, and operational teams to shape initiatives.
Benefits
- Flexible ways of working to support inclusion, accessibility and wellbeing
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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