Senior Manager/Director of Marketing Automation overseeing Salesforce Marketing Cloud Engagement. Driving strategic automation initiatives and leading technical direction in digital health marketing.
About the role
- Member Engagement & Marketing Executive at Hampshire Fare responsible for social media content and event planning. Building relationships with members and supporting membership growth.
Responsibilities
- Build and maintain strong relationships with members through calls, visits, events, and regular communication
- Support membership growth, onboarding, and retention
- Create and schedule engaging social media content, primarily for Instagram and Facebook
- Help plan and deliver major events such as Winchester Christmas Market, trade shows, the New Forest Show and other member events
- Maintain accurate and up-to-date member records and data
- Act as a key point of contact for member queries, providing a friendly and proactive service
- Represent Hampshire Fare at events and networking opportunities across the county
Requirements
- Experience in a membership, marketing, hospitality, events, or customer-facing role
- Confident, approachable, and genuinely enjoys working with people
- Organised and proactive, with the ability to manage multiple priorities
- Comfortable using social media platforms for business purposes
- A full UK driving licence with access to a vehicle for visits and events
- Desirable: Experience within food, drink, hospitality, or events
- Desirable: Content creation skills (graphics, reels, stories)
- Desirable: Knowledge of Hampshire’s local food, drink, and craft scene
Benefits
- 22 days holiday plus bank holidays
- Access to company van for business use
- Free parking
- Pension (5% employer, 3% employee)
- Flexible working – in the office, out visiting members and home working from time to time. There is evening and weekend work with time off in lieu offered.
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